I am working with existing Quizmaker files that worked okay in the past for another user.
Now that I am trying to use the files, I am not able to see any content in Slide View, and no content displays in the PowerPoint presentation, in full preview, or when I publish the file.
First, you'll want to make sure that all the files associated with the project are located on your computer, locally.
Here's some additional information:
If you are experiencing unexpected issues using Articulate software, here are some tips for managing your files which can help prevent issues.
1. Work on your local drive (your C: drive). Working on a network drive or a USB drive can cause erratic behavior, including file corruption, loss of audio, and other unexpected behavior.
2. You should also make sure the directory path to your project files and your published output is less than 260 characters (for example C:\Articulate).
3. Avoid using special characters, accents or symbols in your file names.
Additional information regarding "Naming Files, Paths, and Namespaces" in Windows operating systems can be found in the following Microsoft article: http://msdn.microsoft.com/en-us/library/aa365247(VS.85).aspx
If you're sure your files are local, please submit a case and provide your project file so we can take a look.
1 Reply
Hi Trisha! Welcome to E-Learning Heroes!
First, you'll want to make sure that all the files associated with the project are located on your computer, locally.
Here's some additional information:
If you are experiencing unexpected issues using Articulate software, here are some tips for managing your files which can help prevent issues.
1. Work on your local drive (your C: drive). Working on a network drive or a USB drive can cause erratic behavior, including file corruption, loss of audio, and other unexpected behavior.
2. You should also make sure the directory path to your project files and your published output is less than 260 characters (for example C:\Articulate).
3. Avoid using special characters, accents or symbols in your file names.
Additional information regarding "Naming Files, Paths, and Namespaces" in Windows operating systems can be found in the following Microsoft article:
http://msdn.microsoft.com/en-us/library/aa365247(VS.85).aspx
If you're sure your files are local, please submit a case and provide your project file so we can take a look.
Thanks!
Have a great day,
Christine
This discussion is closed. You can start a new discussion or contact Articulate Support.