Other Language character set doesn't appear.

Hi Artur, welcome to Heroes!

Take a look at the tips in this article, particularly the section on fonts. The article mentions Presenter, but the same things would apply for Quizmaker. But if you continue experiencing the same issue, please feel free to contact our support team. Thanks!

Hello Peter!

Thank you for you answer.

I've checked all fields in the article you suggested, and all they are exactly as indicated there for Portuguese Language.

Unfortunately the questions still appear with the Portuguese characters missing.

I've checked separately in the quizmaker settings too, just to be sure.

See the words finalizao and instalao that should be finalização and instalação.

 The funny thing is that in Learning Games editing mode they appear correctly:

Regards,

Artur

This character problem occours only in the questionnaire presentation. In the regular contents presentation no errors.

I've create the questionnaires using the Learning games button in the Articulate tab in Powerpoint.

Regards,

Artur

Hi Artur!

Thanks for the screenshots and additional info. It looks like that may be a limitation of the Learning Games module within Presenter, as I'm able to reproduce the issue. I'd still encourage you to submit a support case to see if there's something that may be able to be done. 

Alternatively, is the Learning Game something you'd be able to replicate using Quizmaker? 

Hello!

I moved to QuizMaker and enter each questions again and it works perfectly.

Then I imported the quiz in Articulate via PowerPoint.

The error only occours if I use the "Learning Games" buton inside the PowerPoint!

I'll send this information to your support this may help to avoid future problems.

Regards,

Artur 

Thanks, Artur