Print Results not working when path name changes
Apr 14, 2011
By
Leslie Adams
Hi,
I have a brief AP course with a QM quiz embedded at the end. I've customized the Print Results to display a certificate at the end. I've created the course in both English and Spanish. I published the English course to the Web and renamed the target folder so that I could create a URL (no spaces in the course name) - worked fine. When I publish the Spanish course and launch it, it works fine. However, when I rename the course folder for the Spanish course and click the Print Results button at the end - the certificate doesn't open. I've tried this multiple times.
Any ideas?
Thanks,
Leslie
5 Replies
Try renaming the folder without using any special characters, accents or spaces and see if that helps. So something like:
this_is_my_folder
That didn't work... :(
Any other suggestions?
Hi Leslie,
Do you have links to the content that we can test for you?
Brian,
Not sure how to send you links - I'm posting these on a server inside a company firewall. Can I zip the published course files and send to you? How do you want me to send them?
Leslie
Hi Leslie,
I would suggest you submit a case by following the steps below.
Upload the zip file from your computer to our server using this upload form:
Articulate Support - Upload Your Files for Review
Include the URL for this thread so we can follow up with you in the forums.
This discussion is closed. You can start a new discussion or contact Articulate Support.