Publishing Error Message

Jun 14, 2013

I'm trying to publish a quiz in Presenter.  I'm getting a message that my quiz is being used by another process or that I do not have the proper security permission to access this resource.     I've never had this problem before.

1 Reply
Leslie McKerchie

Hi Caprice!  

Just a few things:

Do you have any other programs open that may be using your quiz file?  You could try a simple re-boot.

Also, please be sure that you're working with local project files:

  • Work on your local drive (your C: drive). Working on a network drive or a USB drive can cause erratic behavior, including file corruption, loss of audio, and other unexpected behavior. 
  • You should also make sure the directory path to your project files and your published output is less than 260 characters (for example C:\Articulate).
  • Avoid using special characters, accents or symbols in your file names (this includes spaces and underscores).

This discussion is closed. You can start a new discussion or contact Articulate Support.