I am publishing one of my courses in the LMS (Maestro 5.0) but it seems the LMS is not registering the results of the Quiz. I have tried different recipes to fix it but it doesn't seem to work. Can anyone familiar with Maestro 5.0 give me some advice to fix the problem? Thank you.
Have you done any testing in SCORM Cloud yet? If so, are you getting the same results? We generally compare the behavior in SCORM Cloud to your LMS experience to try to parse out file issues versus LMS issues. You can review the directions here to help you go through that testing, and we are happy to help you with that testing if you'd like to share your file!
Thank you for your email. I have tried SCORM cloud, uploaded and tested my
online training there.
The reporting problem persists there in SCORM Cloud.
Could you help me identify why?
Regards,
Servio Cordoba, CHRL, BA Psychology
General Dynamics Land Systems
Specialist, Training & Development
1991 Oxford Street East
London, Ontario, Canada N5V 2Z7
Tel: (519) 964-5081
Fax: (519) 964-5200
cordoba@gdls.com
( ) Individual Contact Information - ICI
( ) Confidential Human Resources Information - CHRI
( ) Sensitive Personal Information - SPI
The information attached or contained within includes the type of
sensitive information indicated above and is subject to GDLS-C's Standard
Practice on Privacy and Security of Personal Information (SP 01-706-C).
This information can be accessed only by authorized personnel of General
Dynamics and its approved service providers. Its use, storage and
transmission is governed by General Dynamics and its policies. Contractual
restrictions apply to third parties. This entire email message is for the
sole use of the intended recipient(s). Any unauthorized review, use,
disclosure or distribution is prohibited. If you are not an intended
recipient, please contact the sender by reply email and destroy all copies
of the original message
We'd be happy to - can you share a copy of your .quiz file or the Presenter package with our Support Engineers by uploading it here?
Also just an FYI that responding via email includes your signature here - you're welcome to edit that part of your post and remove anything you don't want in the public!
Servio Cordoba, CHRL, BA Psychology
General Dynamics Land Systems
Specialist, Training & Development
1991 Oxford Street East
London, Ontario, Canada N5V 2Z7
Tel: (519) 964-5081
Fax: (519) 964-5200
cordoba@gdls.com
( ) Individual Contact Information - ICI
( ) Confidential Human Resources Information - CHRI
( ) Sensitive Personal Information - SPI
The information attached or contained within includes the type of
sensitive information indicated above and is subject to GDLS-C's Standard
Practice on Privacy and Security of Personal Information (SP 01-706-C).
This information can be accessed only by authorized personnel of General
Dynamics and its approved service providers. Its use, storage and
transmission is governed by General Dynamics and its policies. Contractual
restrictions apply to third parties. This entire email message is for the
sole use of the intended recipient(s). Any unauthorized review, use,
disclosure or distribution is prohibited. If you are not an intended
recipient, please contact the sender by reply email and destroy all copies
of the original message
Servio Cordoba, CHRL, BA Psychology
General Dynamics Land Systems
Specialist, Training & Development
1991 Oxford Street East
London, Ontario, Canada N5V 2Z7
Tel: (519) 964-5081
Fax: (519) 964-5200
cordoba@gdls.com
( ) Individual Contact Information - ICI
( ) Confidential Human Resources Information - CHRI
( ) Sensitive Personal Information - SPI
The information attached or contained within includes the type of
sensitive information indicated above and is subject to GDLS-C's Standard
Practice on Privacy and Security of Personal Information (SP 01-706-C).
This information can be accessed only by authorized personnel of General
Dynamics and its approved service providers. Its use, storage and
transmission is governed by General Dynamics and its policies. Contractual
restrictions apply to third parties. This entire email message is for the
sole use of the intended recipient(s). Any unauthorized review, use,
disclosure or distribution is prohibited. If you are not an intended
recipient, please contact the sender by reply email and destroy all copies
of the original message
Hello Servio - In addition to your signature attaching here when responding via e-mail, those attachments do not make it through either. Please be sure to click 'View' vs 'Reply' in your e-mail and utilize the 'Add Attachment' option in the bottom left of the reply window. As previously mentioned, you are welcome to edit your previous responses to remove your signature as well.
----------------------------------------------------------------------
This is an e-mail from General Dynamics Land Systems. It is for the intended recipient only and may contain confidential and privileged information. No one else may read, print, store, copy, forward or act in reliance on it or its attachments. If you are not the intended recipient, please return this message to the sender and delete the message and any attachments from your computer. Your cooperation is appreciated.
&&
If you're still having trouble attaching your file, you can try sending it to us using this form. Let me know if you're able to open a case, and if you don't mind sharing your case number with me, I can follow along. :)
Please find attached the presentation with the quiz.
Thank you,
Servio
----------------------------------------------------------------------
This is an e-mail from General Dynamics Land Systems. It is for the intended recipient only and may contain confidential and privileged information. No one else may read, print, store, copy, forward or act in reliance on it or its attachments. If you are not the intended recipient, please return this message to the sender and delete the message and any attachments from your computer. Your cooperation is appreciated.
&&
Servio Cordoba, CHRL, BA Psychology
General Dynamics Land Systems
Specialist, Training & Development
1991 Oxford Street East
London, Ontario, Canada N5V 2Z7
Tel: (519) 964-5081
Fax: (519) 964-5200
cordoba@gdls.com
( ) Individual Contact Information - ICI
( ) Confidential Human Resources Information - CHRI
( ) Sensitive Personal Information - SPI
The information attached or contained within includes the type of
sensitive information indicated above and is subject to GDLS-C's Standard
Practice on Privacy and Security of Personal Information (SP 01-706-C).
This information can be accessed only by authorized personnel of General
Dynamics and its approved service providers. Its use, storage and
transmission is governed by General Dynamics and its policies. Contractual
restrictions apply to third parties. This entire email message is for the
sole use of the intended recipient(s). Any unauthorized review, use,
disclosure or distribution is prohibited. If you are not an intended
recipient, please contact the sender by reply email and destroy all copies
of the original message
----------------------------------------------------------------------
This is an e-mail from General Dynamics Land Systems. It is for the intended recipient only and may contain confidential and privileged information. No one else may read, print, store, copy, forward or act in reliance on it or its attachments. If you are not the intended recipient, please return this message to the sender and delete the message and any attachments from your computer. Your cooperation is appreciated.
&&
12 Replies
Hi Servio!
Have you done any testing in SCORM Cloud yet? If so, are you getting the same results? We generally compare the behavior in SCORM Cloud to your LMS experience to try to parse out file issues versus LMS issues. You can review the directions here to help you go through that testing, and we are happy to help you with that testing if you'd like to share your file!
Hello Alyssa,
Thank you for your email. I have tried SCORM cloud, uploaded and tested my
online training there.
The reporting problem persists there in SCORM Cloud.
Could you help me identify why?
Regards,
Servio Cordoba, CHRL, BA Psychology
General Dynamics Land Systems
Specialist, Training & Development
1991 Oxford Street East
London, Ontario, Canada N5V 2Z7
Tel: (519) 964-5081
Fax: (519) 964-5200
cordoba@gdls.com
( ) Individual Contact Information - ICI
( ) Confidential Human Resources Information - CHRI
( ) Sensitive Personal Information - SPI
The information attached or contained within includes the type of
sensitive information indicated above and is subject to GDLS-C's Standard
Practice on Privacy and Security of Personal Information (SP 01-706-C).
This information can be accessed only by authorized personnel of General
Dynamics and its approved service providers. Its use, storage and
transmission is governed by General Dynamics and its policies. Contractual
restrictions apply to third parties. This entire email message is for the
sole use of the intended recipient(s). Any unauthorized review, use,
disclosure or distribution is prohibited. If you are not an intended
recipient, please contact the sender by reply email and destroy all copies
of the original message
Hi Servio,
We'd be happy to - can you share a copy of your .quiz file or the Presenter package with our Support Engineers by uploading it here?
Also just an FYI that responding via email includes your signature here - you're welcome to edit that part of your post and remove anything you don't want in the public!
It looks like my colleague Ashley beat me to it! We'd be happy to help, Servio. Looking forward to receiving your file!
Thank you Ashley. Here it is:
Servio Cordoba, CHRL, BA Psychology
General Dynamics Land Systems
Specialist, Training & Development
1991 Oxford Street East
London, Ontario, Canada N5V 2Z7
Tel: (519) 964-5081
Fax: (519) 964-5200
cordoba@gdls.com
( ) Individual Contact Information - ICI
( ) Confidential Human Resources Information - CHRI
( ) Sensitive Personal Information - SPI
The information attached or contained within includes the type of
sensitive information indicated above and is subject to GDLS-C's Standard
Practice on Privacy and Security of Personal Information (SP 01-706-C).
This information can be accessed only by authorized personnel of General
Dynamics and its approved service providers. Its use, storage and
transmission is governed by General Dynamics and its policies. Contractual
restrictions apply to third parties. This entire email message is for the
sole use of the intended recipient(s). Any unauthorized review, use,
disclosure or distribution is prohibited. If you are not an intended
recipient, please contact the sender by reply email and destroy all copies
of the original message
Servio Cordoba, CHRL, BA Psychology
General Dynamics Land Systems
Specialist, Training & Development
1991 Oxford Street East
London, Ontario, Canada N5V 2Z7
Tel: (519) 964-5081
Fax: (519) 964-5200
cordoba@gdls.com
( ) Individual Contact Information - ICI
( ) Confidential Human Resources Information - CHRI
( ) Sensitive Personal Information - SPI
The information attached or contained within includes the type of
sensitive information indicated above and is subject to GDLS-C's Standard
Practice on Privacy and Security of Personal Information (SP 01-706-C).
This information can be accessed only by authorized personnel of General
Dynamics and its approved service providers. Its use, storage and
transmission is governed by General Dynamics and its policies. Contractual
restrictions apply to third parties. This entire email message is for the
sole use of the intended recipient(s). Any unauthorized review, use,
disclosure or distribution is prohibited. If you are not an intended
recipient, please contact the sender by reply email and destroy all copies
of the original message
Hello Servio - In addition to your signature attaching here when responding via e-mail, those attachments do not make it through either. Please be sure to click 'View' vs 'Reply' in your e-mail and utilize the 'Add Attachment' option in the bottom left of the reply window. As previously mentioned, you are welcome to edit your previous responses to remove your signature as well.
Hello Leslie,
Thank you for your message.
Regards,
Servio
----------------------------------------------------------------------
This is an e-mail from General Dynamics Land Systems. It is for the intended recipient only and may contain confidential and privileged information. No one else may read, print, store, copy, forward or act in reliance on it or its attachments. If you are not the intended recipient, please return this message to the sender and delete the message and any attachments from your computer. Your cooperation is appreciated.
&&
Hi Servio!
If you're still having trouble attaching your file, you can try sending it to us using this form. Let me know if you're able to open a case, and if you don't mind sharing your case number with me, I can follow along. :)
Hello Alyssa,
Please find attached the presentation with the quiz.
Thank you,
Servio
----------------------------------------------------------------------
This is an e-mail from General Dynamics Land Systems. It is for the intended recipient only and may contain confidential and privileged information. No one else may read, print, store, copy, forward or act in reliance on it or its attachments. If you are not the intended recipient, please return this message to the sender and delete the message and any attachments from your computer. Your cooperation is appreciated.
&&
Thanks for getting the case submitted (01019946) so that someone can take a look and further assist you Servio :)
Hello Alyssa,
I sent you the files.
Servio Cordoba, CHRL, BA Psychology
General Dynamics Land Systems
Specialist, Training & Development
1991 Oxford Street East
London, Ontario, Canada N5V 2Z7
Tel: (519) 964-5081
Fax: (519) 964-5200
cordoba@gdls.com
( ) Individual Contact Information - ICI
( ) Confidential Human Resources Information - CHRI
( ) Sensitive Personal Information - SPI
The information attached or contained within includes the type of
sensitive information indicated above and is subject to GDLS-C's Standard
Practice on Privacy and Security of Personal Information (SP 01-706-C).
This information can be accessed only by authorized personnel of General
Dynamics and its approved service providers. Its use, storage and
transmission is governed by General Dynamics and its policies. Contractual
restrictions apply to third parties. This entire email message is for the
sole use of the intended recipient(s). Any unauthorized review, use,
disclosure or distribution is prohibited. If you are not an intended
recipient, please contact the sender by reply email and destroy all copies
of the original message
----------------------------------------------------------------------
This is an e-mail from General Dynamics Land Systems. It is for the intended recipient only and may contain confidential and privileged information. No one else may read, print, store, copy, forward or act in reliance on it or its attachments. If you are not the intended recipient, please return this message to the sender and delete the message and any attachments from your computer. Your cooperation is appreciated.
&&
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