Publishing to SCORM resets

Hi Hanna!

Have you had a chance to run your course through SCORM Cloud? Instructions for doing that can be found here. The advantage of doing that, is to determine whether the issue is on the Articulate- or LMS-side. If you can reproduce the issue in SCORM Cloud, I'd recommend opening a ticket with our support team. If you're not able to reproduce the issue in SCORM Cloud, you'll want to discuss it with your LMS team. Let us know, and good luck

Hi Peter, 

Thanks for your answer. I don't have an access to LMS. I am publishing the files to deliver the client. When I publish to WEB, the settings stay the same, they get re-set once I chose SCORM. I test it by opening player in the web. I am thinking that maybe once the training gets imported to LMS it will start working, but at the same time I don't know why the settings woud reset. Out of 7 trainings I published, 2 would keep the setting I chose. All the other got reset. 

I have reported a ticket for it already, but if anything else comes to your mind, please share

Thanks, 

Hanna 

HI Hanna,

Thanks for the additional info. I see your case with Sid now. I think the key here is getting it uploaded to an LMS and testing it there. Testing a course outside of the environment it was published for can lead to strange and unpredictable behavior, like you're running into. Let us know how things shake out. Thanks!