We have an issue with a quiz we designed. It's a drag and drop style question.
First issue is that the slide is cut off at the top and side. It's almost like the question and answers are 'zoomed in'. The second thing is that you can't drag your answer to the bubble.
Hi there Dave. That definitely doesn't look right! Are you seeing this when you are trying to preview? Or is this after you publish and upload your course somewhere?
If you've got the .quiz file or a link to your output, I'm happy to test!
It looks like Karla reached out for your project files. Did you get that e-mail from the team? The address would have been from support@articulate.com if you need to check junk/spam. Let me know if we need to re-send.
Hmm, maybe that's where the confusion lies and I see that you reached out, so maybe you did find your e-mail.
Looks like you've attached an image and the zipped published output. Karla is looking for the project package. I'm going to reply to your e-mail so you have the upload link again Dave.
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Hi there Dave. That definitely doesn't look right! Are you seeing this when you are trying to preview? Or is this after you publish and upload your course somewhere?
If you've got the .quiz file or a link to your output, I'm happy to test!
It's a published version on Moodle 2.4 but the same happens when testing in SCORM Cloud.
What's the best way to get you the file. I'm dubious of posting online for IP reasons.
Thanks for the help!
Hey Dave - You can share the file privately here.
Hi Leslie,
I've submitted that prior (Dec 11th) but have yet to hear anything back yet. It's case 01187558 if you can take a look.
Many thanks,
Dave
Happy to take a look, thanks for sharing.
It looks like Karla reached out for your project files. Did you get that e-mail from the team? The address would have been from support@articulate.com if you need to check junk/spam. Let me know if we need to re-send.
Hi Leslie,
I just checked and don't have anything from support@ since I've uploaded the files 3 days ago.
Can you assist?
Cheers,
Dave
Hmm, maybe that's where the confusion lies and I see that you reached out, so maybe you did find your e-mail.
Looks like you've attached an image and the zipped published output. Karla is looking for the project package. I'm going to reply to your e-mail so you have the upload link again Dave.
Thanks for reaching out.
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