Questions 'jump' when you hover over them

Jun 21, 2017

Hi,

Does anyone know how to solve the problem of multiple choice answers 'jumping' when you hover over them in preview mode? I've tried moving the text boxes so they don't overlap and I've also remade the slide multiple times, but nothing seems to fix the problem.

 

Thanks!!

12 Replies
Ashley Terwilliger-Pollard

HI Tamara,

Did you mean to include a sample file here? It looks like you responded via email and if so those attachments won't come through to the ELH discussion.   Replying via email will include your signature. You can edit out your contact information from your post if you'd like!  

Once here to edit your signature out, you can also use the Add Attachment button to upload your file for us. 

Ashley Terwilliger-Pollard

Thanks Tamara for letting me take a look. I saw the same as you described where it was jumping when you hovered over them - you mentioned changing the distance or positioning, which I have seen cause this before. Did you notice it happening before moving the items around?

The question boxes are designed to wrap, shrink text, and spread the items out across the slide so if you're moving items that would impact how that was displayed. To resolve it on your questions, I looked at copying and pasting the existing answers to new fields on the form set up (i.e. answer A that was jumping, I copied to the bottom answer E spot that was blank), and that stopped those answers from jumping. Unfortunately it's a manual process to reset those items. 

I haven't seen this issue connected to other causes, but it's always a good idea to make sure you're following these guidelines for working on local project files. 

Leslie McKerchie

Hi Terra, 

The questions here are specific to Quizmaker and it looks like Tamara's issue was specific to her file.

With your permission, I'd like to take a look at one of these project files to investigate what's happening. You can share it publicly here, or send it to me privately by uploading it here. I'll delete it when I'm done troubleshooting.

Aidan Garvey

Hi, just wondering is this fixed yet or a workaround?

I have always encountered this issue to some extent when copying question slides etc. but I could always fix it by matching all the heights and text box sizes on hover states.

But it now appears in a new project and on a new slide using the built-in multiple choice template.

I've attached a short screen capture to show you - the jumping does not look crisp (looks bad!) in the output and it's even worse when the answer options run over 2 or 3 lines.

Thanks

 

Aidan Garvey

Hi Lauren,

Thanks for your screen recording - I wish mine was working like that :)

I have been at home the past few days (so on a different computer) and I am still having an issue with it although not exactly the same. On the smaller screen on my home laptop the 12pt font now looks grand on preview with no jumping but when I increase the font size to say 16/18pt, the hover state begins to jump again. Also, I can really notice it when I preview it on the tablet or phone mode (although I know that will not be using a mouse and hover - but just looks bad in the preview).

Anyways, I will send it onto the Support Engineers to investigate further.

Thanks,

Aidan

 

 

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