Quiz (embedded in Presenter) and emailing results

Hi Carrie and welcome to Heroes,

If you're getting a blank page, then it's possible that your server doesn't support PHP or the SendMail function.  Is anything being written to the backup.txt file on your server?

Hi Brian, 

Our server does support PHP and sendmail. I double checked with our server admin and he confirmed that our server uses SendMail pretty regularly, so that shouldn't cause a problem.  I looked at the backup.txt file and nothing is in it.  I'm sure it's something I'm doing wrong, but I just can't pinpoint it.

thanks!

Hi Carrie,

If nothing is being written to the backup.txt file, that means there's something incorrectly setup.  Can you try to implement the solution with a one question quiz and see if that works?

Hi Brian, will do. I'll come back and let you know how it goes. 

Hi - so I'm trying this now using just a one question quiz, not embedded in a presentation.  

here's the link: http://www.ctl.uga.edu/multimedia/Quiz2/quiz.html

I'm still getting a blank page and no results in the backup.txt file.  I've got permissions on backup.txt set at 767 and sendmail.php at 644. 

Hi Carrie,

I ran an HTTP Trace log and it's hitting the sendmail.php correctly.  However, there's something that is not setup on the server side correctly.  You might try increasing the permissions of the the sendmail file.  Also, your IT group should be able to look at the server logs while you're clicking on the Email Results button to diagnose the issue.  There might be something setup incorrectly in the php.ini that is causing the issue.

Thanks! I've emailed our server admin to see if he can take a look. I'll let you know what I find out. thanks for all your help!

Hi again Brian,

So we're stumped. We've checked the error logs, and we can't find any errors for php/apache/sendmail. We've double checked the permissions and also increased the file size for post max (256 MB) and the memory limit (128 MB) on the php.ini file. We've also tried it with permissions wide open on the folder and then back again to the permissions that you recommend. we're still just getting a blank page and no data in the backup.txt file.

But, strangely, when I uploaded all the files to my server space that's hosted by site5.com, it worked immediately. So we know it works! but, can you give us any suggestions for what to look for in particular? The error logs aren't showing anything strange.

thanks! 

Hi Carrie,

Unfortunately, since it works with Site5, that tells me there's something up with the other server setup.  I don't know a lot about server setups, so I can't provide you with much direction.  

Carrie,

Did you get this to work? I have spend hours following all the posts I can find on this as we really do need to email the results as you are doing.

I also cannot find the post as to where I am to place the flashcommand.js and don't see where to put the sendmail and backup when using an embedded quiz in presenter. 

Thanks for any thoughts.I know this is got to be simple but code is not me. I would gladly pay someone to do this if I knew someone that could.

Spherical,
Phil 

Hi Phil,

I never got it working on our server here at work, although I was able to get a simple quiz to work on my own server space through site5.com. I ended up creating my own quiz in html and embedding it in the presentation as a web object.

As far as I can tell, the flashcommand.js file goes in the player folder, and the sendmail and backup.text go in the main folder with the player.html file.

Hope you can get it working,
Carrie