12 Replies
Christine Hendrickson

Hi there Dinesh,

How are you viewing the published quiz? Are you viewing it locally, by any chance? 

If you view a published Studio '09 presentation on your local hard drive or send it to someone else to view on their local hard drive, you'll encounter security restrictions from the computer, web browser, Flash Player, and network that'll cause various features of your content to fail.

To properly test your published content and share it with others, upload it to the environment for which it was published. Please review the article below for more information:

Publishing and sharing Studio '09 content

If you're still having trouble with this, please let me know.

Thanks!

dinesh barne

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/* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

Hi Christine,

 

We publish the quiz as a web and upload the entire content in amazon s3 and usethe link on our web site but we face problem in ie10 only and rest all thebrowser the quiz are working fine 

 

Please help

 

Regards

Dinesh

Christine Hendrickson

Hi there Dinesh,

Thank you very much for the information!

Are you able to share a link or the .QUIZ file here? I'm running Internet Explorer 10 on my machine and I'd be happy to try it out. 

Alternatively, if you need to keep the file private, you're welcome to share the file with us in a support case:

Articulate Support - Submit a Support Case

Please be sure to include a description of your issue. Please also include the URL for this thread in the form. Also, please share the case number with me. You're welcome to do so here, or in a private message. This way I can follow the progress of the case and update this thread.

Thanks again!

Christine

Gerald Anderson

Christine and Dinesh,

I don't know if this problem was resolved or not. But I have something similar (I think). I have a one questions quiz that I'm using as an acknowledgement page. It's inserted in a Articulate course and published via our LMS. It works fine with CHROM v28, FF v22 on the PC and v19 on the MAC, Safari v6 on the MAC, and IE v8 and v9, But we now have several users with IE10 v10.0.7 and it fails.

The quiz  uses the  "Yes/No" questions type.

If you select "No" and submit, it takes you to a fail screen that I'm using as  feedback giving the user some instructions and asking them to replay the acknowledgement and answer "yes" once they complete the instructions. The user is then prompted to replay the quiz where they can answer "Yes" (the preferred/expected answer). But when you select "Yes" and submit, it hangs.

This happens even if you select "Yes" and Submit the first time through. I makes me believe there is something wrong with sending the exit/complete signal.  When I check the LMS status, it reports the user as un-evaluated.  You have to kill the window in order to move on.

Any ideas or tip/trick that I could try?

Leslie McKerchie

Hi Sara and welcome to E-Learning Heroes!  Hi to Gerald as well!

Perhaps running in compatibility mode may help:

Compatibility View lets you see specific web pages as they would appear in an earlier version of Internet Explorer. To avoid tracking issues, configure Internet Explorer to use Compatibility View for your LMS content. Click here to learn how. Compatibility View can also be enforced through Group Policy by network administrators.

This is an issue that our QA Team is aware of and is working to resolve.

If this does not help, please feel free to submit a case so that our support team can work with you on this.

Just let me know if you need anything further.

Gerald Anderson

Leslie, 

Just wanted to follow up  and let you know that the Compatibility mode recommendation resolved my problem. I thought I had mad the change. I was going through the Internet Option configuration process using selections on the Advanced tab for compatibility. That did not solve my problem.  It wasn't until Karla on your support team sent me this link that I was able to resolve the problem. I wasn't seeing the broken page icon in my LMS player. So I couldn't tell if it was a compatibility issue. So I followed this link and select "View all sites in compatibility mode" and that fixed my problems.

http://windows.microsoft.com/en-PH/internet-explorer/use-compatibility-view#ie=ie-10

thanks