Quiz Freezing in LMS
Jan 25, 2016
I have several courses that have been built in in Presenter 13 (update 7) SCORM 1.2 with HTML 5 for use on the SumTotal LMS. These courses are being played in the SumTotal mobile player on an iPad with IOS 9.1. The presentations have quizzes built in to them that were made in quizmaker using multplie choice questions. At very random intervals any quiz question is liable to lock up the presentation. This can not be traced relaibly and at times the issue seems to dissapear. When the issue occurs, the presentation cannot continue and none of the multiple choice slections can be clicked on. The only way to complete the presentaion when this happens is by closing and re-downloading the presentaiton in hopes tht it does not happen the next time. I have attempted all of the coursweare on the SCORM cloud as well as the articulate mobile player and in internet explorer with no issues. The issues only seem to exist when played on the SumTotal Mobile player. Basically, I am looking for some insight or potential answers/workarounds to the issue as the courses cannot be relied upon due to the sporatic nature of the issue. Any comments or input is appreciated. I have added a screenshot and the publishing specifics.
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