Quiz not working in published Presenter course

Mar 10, 2011

When I "preview" the course it works perfectly....when I publish it, the quiz doesn't work.  The circle just keeps spinning as if it is loading...but never does.  I have never had this problem before.  Does anyone know a fix?!?

15 Replies
Brian Batt

Hi Shawn,

Please try all of the recommendations from this link:

http://www.articulate.com/support/presenter09/kb/?p=2347

If you still have issues, make sure that you're using the latest update of Quizmaker '09 (Update 8) as it contains fixes for end-users that have Flash Player 10.2 installed.  For more more information, see the link below:

http://www.articulate.com/blog/studio-09-update-8-flash-player-10-2/

Brian Batt

Hi Shawn,

I would suggest you submit a case by following the steps below.

Please create an Articulate Presenter package, then upload the zip file to our server. You can review how to do this here: 

Send to Articulate Presenter Package – Articulate Presenter ’09 Help

Upload the resulting zip file from your computer to our server using this upload form: 

Articulate Support - Upload Your Files for Review 

Please be sure to include a description of your issue, your version of PowerPoint, version of Windows and version of Presenter '09 which you can find in Help and Support -> About Articulate Presenter. Please also include the URL for this thread so we can follow up with you in the forums.

Shawn Stiles

Hi Brian,

Unfortunatly it is a different course, the insane thing is that the course/quiz has worked fine and has been published a couple times as part of the reivew and now that everything has been approved it decides to stop working. 

I don't have my case record anymore, email overload. Is there a way to get the case number?

This discussion is closed. You can start a new discussion or contact Articulate Support.