I am trying to get some Articulate courses 508 compliant. Specifically, I am having issues with quizzes made using the Quizmaker functions. The screen reader announces the answer choices and that they are not checked. After a selection is made, however, nothing is announced. Is there a way through Articulate Quizmaker to get the state change of the button to be announced?
Great - thanks for that info. I wasn't sure if you were using Quizmaker stand alone since you posted in the Quizmaker forum.
We do have this issue reported for Storyline 360 and it's with our team for further investigation so we can determine next steps.
Depending on priority and risk, some bugs can be fixed quickly, while others take longer to resolve. Here's more information on how we identify and tackle bugs.
I’ll let you know as soon as we have an update on this issue!
Hi Christopher!We just released update 10 for Storyline 360, full of new features and some important fixes too!The next time you launch your desktop app, you should be prompted to update.
The fix you might be interested in addressed JAWS not reading the selected state of your objects.After updating Storyline, republish your course to include the fix.
I'm having the same issue as Christopher, using with the latest version of Studio 360. Do you know if the fixes you describe above apply to Studio 360?
I’ve sent this feedback to the support team and they recommended that I test the quiz content with JAWS and Internet Explorer 11. This is what I observed:
Tab to the answer button. The Reader reads: “The text of the answer; radio button; unchecked; to change selection press up/down arrow”
Press Space to select the option (not the up/down arrow). The Reader reads: “Space”
Tab away from the answer button and tab back to it. The Reader now reads: “The text of the answer; radio button; checked; to change selection press up/down arrow.”
This means that the learner has no immediate feedback to confirm their selection, and the learner has to go through the question options three times (once to hear them all, once to select the one they want, and then again to be told that the one they selected has been checked).
When we design for non-visually-impaired learners we always visually represent a selection in some way when an option is clicked: the same should happen over audio when the learner selects a radio button.
Yay! I didn't realize you had already reached out to our support team. Good call!
I see that Gren is already assisting you, so I'd advise continuing to work directly with her there and I'll add your latest note as it seems a tad more detailed than your last e-mail response to her.
Thanks so much for sharing that case number with me so that I could take a look.
Ah great, thanks Leslie. Yep I hadn't figured out how to articulate it (haha excuse the pun) earlier but I wrote that up this afternoon. Thank you, I'll keep following up with Gren.
10 Replies
Hi Christopher,
It sounds similar to an issue I have seen reported for Storyline 3/360.
What version of Quizmaker are you using? Also, what browser and screen reader are you using with the course?
Let me know and I can do a bit more testing and share with my team.
I am using Storyline 3/360.
Testing is done using both NVDA and JAWS 18 in Internet Explorer 11.
Hi Christopher,
Great - thanks for that info. I wasn't sure if you were using Quizmaker stand alone since you posted in the Quizmaker forum.
We do have this issue reported for Storyline 360 and it's with our team for further investigation so we can determine next steps.
Depending on priority and risk, some bugs can be fixed quickly, while others take longer to resolve. Here's more information on how we identify and tackle bugs.
I’ll let you know as soon as we have an update on this issue!
Hi Christopher! We just released update 10 for Storyline 360, full of new features and some important fixes too! The next time you launch your desktop app, you should be prompted to update.
The fix you might be interested in addressed JAWS not reading the selected state of your objects. After updating Storyline, republish your course to include the fix.
Let us know if you run into any other issues!
Hi Crystal,
I'm having the same issue as Christopher, using with the latest version of Studio 360. Do you know if the fixes you describe above apply to Studio 360?
Thanks
Hi Sandy,
Sorry to hear that you've run into a similar issue.
As Ashley stated above, this was not an issue we'd seen reported for Quizmaker.
What browser and screen reader are you using with your course?
I’ve sent this feedback to the support team and they recommended that I test the quiz content with JAWS and Internet Explorer 11. This is what I observed:
This means that the learner has no immediate feedback to confirm their selection, and the learner has to go through the question options three times (once to hear them all, once to select the one they want, and then again to be told that the one they selected has been checked).
When we design for non-visually-impaired learners we always visually represent a selection in some way when an option is clicked: the same should happen over audio when the learner selects a radio button.
My case is # 01411139 by the way
Yay! I didn't realize you had already reached out to our support team. Good call!
I see that Gren is already assisting you, so I'd advise continuing to work directly with her there and I'll add your latest note as it seems a tad more detailed than your last e-mail response to her.
Thanks so much for sharing that case number with me so that I could take a look.
Ah great, thanks Leslie. Yep I hadn't figured out how to articulate it (haha excuse the pun) earlier but I wrote that up this afternoon. Thank you, I'll keep following up with Gren.
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