Quizmaker branching: scoring problem on retry

Hi Andy!

Only one results slide can be tracked in Quizmaker '13. Be sure that you have the correct questions set to track via the result slide. You can check out a tutorial here.

Hi Leslie,

Thanks for your reply.

I only need one results slide which works correctly until I retry the quiz using the 'other' branch (both branches go to the same results screen) which is when the problem arises.

Thanks

Andy

Would you be able to share your .quiz file for us to take a look? If you cannot share it here, you are welcome to share here privately.

HI Leslie,

I've sent over the .quiz file for you to look at - thanks.

To confirm when running the quiz. If you choose Question group 1, answer the 3 questions you are presented with the results page. Hit Retry Quiz and choose Question group 2, answer the 3 questions and the results page is displaying the incorrect score.

Thanks,

Andy

Thanks Andy! I see your case (00459171) and you should be getting a response soon.

Hi, I'm running into this problem and was wondering if it was resolved? Thank you!

Hello Jenny and welcome to E-Learning Heroes :)

I took a look at Andy's case and he was needing multiple results slide which is not a feature of Quizmaker.

This thread is a bit dated though, so could you tell us a bit about what software you are utilizing and what you are wanting to accomplish? Multiple results slides is certainly doable with Storyline :)

Hi,

Thank you so much for your email. In my quiz, I have a survey question
(Select Your Role, group 1) that directs people to Non-hospital (group 2)
or Hospital (group 3). The Non-hospital branch scores correctly, but
Hospital branch counts all of the questions in Non-hospital as incorrect. I
have tested a couple of different ways, and the last group, whether it be
Hospital or non, always scores incorrectly. Each groups have questions with
points that equal 100. How do I tell the quiz to only count the questions
in the group that is seen?

Thank you!

[image: Inline image 2]

Hi Leslie,

I wasn't needing multiple results slides:

I only need one results slide which worked correctly until I retry the quiz using the 'other' branch (both branches go to the same results screen) which is when the problem arises.

It would appear that Jenny has the same issue.

Thanks,

Andy

Yes! that is exactly what is happening to me. I just found it doesn't
matter the order of the groups, it only scores incorrectly when I re-take
the quiz.

Thanks!
Jenny

I never received any feedback so don't believe this issue was ever fixed. In the end I had to change the quiz to have have just one question group.

Andy

Thanks for your help, Andy. It looks like if you close the quiz and come back in (don't prompt to resume) it resets the score... but that doesn't sound applicable in your case.

Was this ever resolved?  I have the same problem.  My initial quiz scores correctly but when prompted to "Retry Quiz" the second attempt does not registrar any score at all :(  any and all help is welcomed! 

Hi Andrew, thanks for joining the conversation! Can you catch me up on a few more details?

• What version of Quizmaker are you using?
• Do you have branching in your quiz file, or is there only one linear quiz path?
• How many results slides are you using?
• Are you testing the published file in a learning management system?

Hi Alyssa, 

I'm following up on this as it's still an issue for me almost a year later. To answer your questions:

• I'm using Articulate 360
• There is branching in the quiz file - the first and only question in Group 1 takes learners to Group 2 or Group 3; learners only see one of those two groups based on their role
• There is just one result slide
• We have tested the published file locally and on our LMS with the same results

Thank you!

Hi Jenny,

Thanks for following up and sharing those details.

Are you on the latest version of Articulate 360?

What is the issue that you are seeing? Is it a reduction in score? 

If you could share the .quiz file, or the Articulate Package if applicable, that would be helpful as well.

Hi Leslie,

Thanks for your reply. I am on the latest version of Articulate 360. The issue is that when user click "retry quiz" on the results page, they are scored on all of the questions in the test, not just the questions they are seeing (they see one of two banks based on role). The first time through, Quizmaker only scores on the questions seen (which is what we want). 

I spoke with someone from Articulate support yesterday; his solution was to set the score to 50% to make up for seeing only half the questions. That will not work because on the first time they are scored on all of the questions, not half, so they would only need to score 50% to pass. 

I've attached a file here I've been using to test. Appreciate your feedback!

Hey Jenny,

Thanks for the details and letting me know that you are working directly with a support engineer. I see that you shared this additional information with Gren as well, so I encourage you to continue working with her there.

Hi again, everyone!   I'm excited to let you know that we just released update 20 for Studio 360! It includes some fixes - check them all out here.

One of the fixes addresses an issue where the results slide changes from Passed to Failed after reviewing a quiz, or exiting and resuming the quiz.

Here’s how you can update Studio 360 to take advantage of everything the latest release has to offer. Let me know how you make out!