Quizmaker, Engage, Presenter Studio 2009 Not Working in Windows 7
Oct 17, 2011
We share a laptop in our department (we all have desktops, btw) and we had to get it reimaged because one of the I/O devices had stopped working. We had Windows 7 on it and Articulate Studio worked just fine. Since we've had it reimaged, I can't get Quizmaker, Engage, or Presenter to load. The only difference I can see is that we now have Office 2010, but we have the 32-bit version of it. The Articulate menu does load with PowerPoint. I've tried the following:
- Uninstalling and reinstalling Articulate Studio
- Updating the Flash player
- Making sure Microsoft .NET Framework 3.5.1 is enabled
When I try to run either Engage or Quizmaker, I get the same message:
Articulate Engage '09 has stopped working
A problem caused the program to stop working correctly. Please close the program.
When I try to publish through Presenter in PowerPoint, nothing happens - no error message at all. The same thing happens when I try to add an Engage or a Quizmaker interaction.
I was able to get it to load earlier today. It told me that I needed an activation code because I had exceeded the number of installations for my license, but our IT department must have followed up with Articulate on that.
Sr. Training Specialist
RadioShack Learning & Development