Hi Margaret! I've not seen any instances of this either. Would you be able to share a screen shot? Is it just one file or all of you Quizmaker activity?
If you've already tried the suggestions that Leslie provided earlier, and you're still having this problem, it may help to test outside of Articulate software.
Do you have access to Word, or any other word processing program? Are you seeing the lines appear there as well?
If it's just something that's irritating to see, you could disable the option entirely.
I wasn't able to find a support case for Margaret, so I'm not sure if she was able to get this working properly.
Let us know if you see any improvement, or if you find any other information.
5 Replies
Hi Margaret! I've not seen any instances of this either. Would you be able to share a screen shot? Is it just one file or all of you Quizmaker activity?
Hi,
Hopefully you can see in the attached, all the underlined words in the top? The blocks below are images.
Odd, right?
Thanks,
Margaret
Oh - and all QM files have this problem.
Hi Margaret! Yes, odd indeed and it is not happening on my machine. I would make sure that you don't have something set incorrectly.
You can read more about that here.
If this does not assist you, you can reach out to our support team. You may actually need to do a repair of your software though.
Hi there Quesia,
If you've already tried the suggestions that Leslie provided earlier, and you're still having this problem, it may help to test outside of Articulate software.
Do you have access to Word, or any other word processing program? Are you seeing the lines appear there as well?
If it's just something that's irritating to see, you could disable the option entirely.
I wasn't able to find a support case for Margaret, so I'm not sure if she was able to get this working properly.
Let us know if you see any improvement, or if you find any other information.
Thanks!
This discussion is closed. You can start a new discussion or contact Articulate Support.