quizmaker unable to update quiz and compile web

Oct 14, 2011

The following data is attached from the error message

Office 2010

Windows vista 64

See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.

************** Exception Text **************
System.Runtime.InteropServices.COMException (0x80040154): Retrieving the COM class factory for component with CLSID {C95F3816-578E-4CCB-A51C-382C522C6F38} failed due to the following error: 80040154.
   at Articulate.Drawing.Imaging.Emf2Swf..ctor(String swfFileName, Int32 width, Int32 height)
   at Articulate.Drawing.Imaging.Emf2Swf..ctor(String swfFileName)
   at Articulate.Design.Publish.Player.PlayerXml.Save(Int32 state, String folder, StringList publishedFiles)
   at Articulate.Design.Publish.Player.PlayerXml.Save(String folder)
   at Articulate.Runtime.Remoting.Automation.Generate(Project project, String& outputFileName, String& props)
   at Articulate.Quizmaker.Runtime.Remoting.Host.Generate(Project project, String& outputFileName, String& props)
   at Articulate.Runtime.Remoting.Automation.NotifySaved(Project project)
   at Articulate.Design.Commands.Ribbon.RibbonSaveAndReturnCommand.SaveAndReturn(Boolean save)
   at Articulate.Design.UI.MainFormBase.CloseProject(Object[] values)
   at Articulate.Design.UI.MainFormBase.OnClosing(CancelEventArgs e)
   at System.Windows.Forms.Form.WmClose(Message& m)
   at System.Windows.Forms.Form.WndProc(Message& m)
   at Divelements.SandRibbon.RibbonForm.WndProc(Message& m)
   at Articulate.Design.UI.Ribbon.RibbonForm.WndProc(Message& m)
   at Articulate.Design.UI.MainFormBase.WndProc(Message& m)
   at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
   at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
   at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)


************** Loaded Assemblies **************
mscorlib
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.4216 (VistaSP2GDR.050727-4200)
    CodeBase: file:///C:/Windows/Microsoft.NET/Framework/v2.0.50727/mscorlib.dll
----------------------------------------
Quizmaker
    Assembly Version: 3.3.1103.112
    Win32 Version: 3.3.1103.112
    CodeBase: file:///C:/Program%20Files%20(x86)/Articulate/Articulate%20Quizmaker/Quizmaker.exe
----------------------------------------
System.Windows.Forms
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.4214 (VistaSP2GDR.050727-4200)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Windows.Forms/2.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
----------------------------------------
System
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.4215 (VistaSP2GDR.050727-4200)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
System.Drawing
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.4016 (NetFxQFE.050727-4000)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Drawing/2.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
----------------------------------------
Articulate
    Assembly Version: 2.1.1103.112
    Win32 Version: 2.1.1103.112
    CodeBase: file:///C:/Program%20Files%20(x86)/Articulate/Articulate%20Quizmaker/Articulate.DLL
----------------------------------------
Articulate.Design
    Assembly Version: 2.1.1103.112
    Win32 Version: 2.1.1103.112
    CodeBase: file:///C:/Program%20Files%20(x86)/Articulate/Articulate%20Quizmaker/Articulate.Design.DLL
----------------------------------------
Articulate.Runtime.Remoting
    Assembly Version: 2.1.1103.112
    Win32 Version: 2.1.1103.112
    CodeBase: file:///C:/Program%20Files%20(x86)/Articulate/Articulate%20Quizmaker/Articulate.Runtime.Remoting.DLL
----------------------------------------
Divelements.SandRibbon
    Assembly Version: 1.6.5.1
    Win32 Version: 1.6.5.1
    CodeBase: file:///C:/Program%20Files%20(x86)/Articulate/Articulate%20Quizmaker/Divelements.SandRibbon.DLL
----------------------------------------
Articulate.Windows.Forms
    Assembly Version: 2.1.1103.112
    Win32 Version: 2.1.1103.112
    CodeBase: file:///C:/Program%20Files%20(x86)/Articulate/Articulate%20Quizmaker/Articulate.Windows.Forms.DLL
----------------------------------------
System.Xml
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.4016 (NetFxQFE.050727-4000)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Xml/2.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------
Shared
    Assembly Version: 3.3.1103.112
    Win32 Version: 3.3.1103.112
    CodeBase: file:///C:/Program%20Files%20(x86)/Articulate/Articulate%20Quizmaker/Shared.DLL
----------------------------------------
System.Configuration
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.4016 (NetFxQFE.050727-4000)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Configuration/2.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll
----------------------------------------
Articulate.Design.XmlSerializers
    Assembly Version: 2.1.1103.112
    Win32 Version: 2.1.1103.112
    CodeBase: file:///C:/Program%20Files%20(x86)/Articulate/Articulate%20Quizmaker/Articulate.Design.XmlSerializers.DLL
----------------------------------------
qrmuhcfi
    Assembly Version: 2.1.1103.112
    Win32 Version: 2.0.50727.4215 (VistaSP2GDR.050727-4200)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
Articulate.Resources
    Assembly Version: 2.1.1103.112
    Win32 Version: 2.1.1103.112
    CodeBase: file:///C:/Program%20Files%20(x86)/Articulate/Articulate%20Quizmaker/Articulate.Resources.DLL
----------------------------------------
Articulate.AxInterop.ShockwaveFlashObjects
    Assembly Version: 2.1.1103.112
    Win32 Version: 2.1.1103.112
    CodeBase: file:///C:/Program%20Files%20(x86)/Articulate/Articulate%20Quizmaker/Articulate.AxInterop.ShockwaveFlashObjects.DLL
----------------------------------------
System.Design
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.4016 (NetFxQFE.050727-4000)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Design/2.0.0.0__b03f5f7f11d50a3a/System.Design.dll
----------------------------------------
Accessibility
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.4016 (NetFxQFE.050727-4000)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/Accessibility/2.0.0.0__b03f5f7f11d50a3a/Accessibility.dll
----------------------------------------
Articulate.Web
    Assembly Version: 2.1.1103.112
    Win32 Version: 2.1.1103.112
    CodeBase: file:///C:/Program%20Files%20(x86)/Articulate/Articulate%20Quizmaker/Articulate.Web.DLL
----------------------------------------
ShockwaveFlashObjects
    Assembly Version: 1.0.0.0
    Win32 Version: 1.0.0.0
    CodeBase: file:///C:/Program%20Files%20(x86)/Articulate/Articulate%20Quizmaker/ShockwaveFlashObjects.DLL
----------------------------------------
ccXmlGen
    Assembly Version: 1.0.1103.112
    Win32 Version: 1.0.1103.112
    CodeBase: file:///C:/Program%20Files%20(x86)/Articulate/Articulate%20Quizmaker/ccXmlGen.DLL
----------------------------------------
Articulate.Drawing
    Assembly Version: 2.1.1103.112
    Win32 Version: 2.1.1103.112
    CodeBase: file:///C:/Program%20Files%20(x86)/Articulate/Articulate%20Quizmaker/Articulate.Drawing.DLL
----------------------------------------
AxInterop.ShockwaveFlashObjects.Strong
    Assembly Version: 1.0.0.0
    Win32 Version: 1.0.0.0
    CodeBase: file:///C:/Program%20Files%20(x86)/Articulate/Articulate%20Quizmaker/AxInterop.ShockwaveFlashObjects.Strong.DLL
----------------------------------------
ICSharpCode.SharpZipLib
    Assembly Version: 0.85.4.369
    Win32 Version: 0.85.4.369
    CodeBase: file:///C:/Program%20Files%20(x86)/Articulate/Articulate%20Quizmaker/ICSharpCode.SharpZipLib.DLL
----------------------------------------
SandDock
    Assembly Version: 2.4.2.0
    Win32 Version: 2.4.2.0
    CodeBase: file:///C:/Program%20Files%20(x86)/Articulate/Articulate%20Quizmaker/SandDock.DLL
----------------------------------------
SandBar
    Assembly Version: 1.4.1.0
    Win32 Version: 1.4.1.0
    CodeBase: file:///C:/Program%20Files%20(x86)/Articulate/Articulate%20Quizmaker/SandBar.DLL
----------------------------------------
Articulate.Audio.Design
    Assembly Version: 2.1.1103.112
    Win32 Version: 2.1.1103.112
    CodeBase: file:///C:/Program%20Files%20(x86)/Articulate/Articulate%20Quizmaker/Articulate.Audio.Design.DLL
----------------------------------------
Articulate.Runtime
    Assembly Version: 1.0.1103.112
    Win32 Version: 1.0.1103.112
    CodeBase: file:///C:/Program%20Files%20(x86)/Articulate/Articulate%20Quizmaker/Articulate.Runtime.DLL
----------------------------------------
System.Web
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.4209 (VistaSP2GDR.050727-4200)
    CodeBase: file:///C:/Windows/assembly/GAC_32/System.Web/2.0.0.0__b03f5f7f11d50a3a/System.Web.dll
----------------------------------------
Articulate.SwfSource
    Assembly Version: 3.0.1103.112
    Win32 Version: 3.0.1103.112
    CodeBase: file:///C:/Program%20Files%20(x86)/Articulate/Articulate%20Quizmaker/Articulate.SwfSource.DLL
----------------------------------------
kmyubrx4
    Assembly Version: 2.1.1103.112
    Win32 Version: 2.0.50727.4215 (VistaSP2GDR.050727-4200)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
4i5sc07m
    Assembly Version: 2.1.1103.112
    Win32 Version: 2.0.50727.4215 (VistaSP2GDR.050727-4200)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
Articulate.SwfGen
    Assembly Version: 3.0.1103.112
    Win32 Version: 3.0.1103.112
    CodeBase: file:///C:/Program%20Files%20(x86)/Articulate/Articulate%20Quizmaker/Articulate.SwfGen.DLL
----------------------------------------
Articulate.Drawing.Imaging
    Assembly Version: 2.1.1103.112
    Win32 Version: 2.1.1103.112
    CodeBase: file:///C:/Program%20Files%20(x86)/Articulate/Articulate%20Quizmaker/Articulate.Drawing.Imaging.DLL
----------------------------------------
Interop.Articulate.Drawing.Internal
    Assembly Version: 2.30.0.4
    Win32 Version: 2.30.0.4
    CodeBase: file:///C:/Program%20Files%20(x86)/Articulate/Articulate%20Quizmaker/Interop.Articulate.Drawing.Internal.DLL
----------------------------------------

************** JIT Debugging **************
To enable just-in-time (JIT) debugging, the .config file for this
application or computer (machine.config) must have the
jitDebugging value set in the system.windows.forms section.
The application must also be compiled with debugging
enabled.

For example:

<configuration>
    <system.windows.forms jitDebugging="true" />
</configuration>

When JIT debugging is enabled, any unhandled exception
will be sent to the JIT debugger registered on the computer
rather than be handled by this dialog box.

2 Replies
Brian Batt

Hi Terry,

I apologize for the issues that you're having.  Can you please try the method in the link below to resolve the issue for your operating system?

If you are experiencing unexpected behavior using Articulate Studio '09, please review the troubleshooting steps in the following article:

This discussion is closed. You can start a new discussion or contact Articulate Support.