RE: Audio Quality in Quizmaker
Jul 25, 2013
I'm experiencing a problem with audio quality in Articulate. When I publish my tutorial there is an electronic noise/echo in the background.
After reading previous forum posts I realised that I needed to increase the audio quality from 24kbps (optimised for web delivery) to a higher custom setting such as 64 kbps. I have managed to do this successuly in Presenter and Engage Interactions which fixed the problem. However, when I try to change Quality settings in Quizmaker it will not retain the setting and returns to the default 24 kbps.
I have double-checked that I have the latest update in Articulate and my recordings are sufficient quality (MP3 files with 160 kbpx). I'm not sure what I else I can do to fix it.
Any suggestions???
4 Replies
Me, too! I have the same problem. Perhaps we all do, and just don't know it.
I need to upgrade audio quality in a few Quizmaker files from web quality to a higher setting (preferrably 160 kpbs). When I select the new settings, the dialog box closes, there's no indication with new progress windows that the changes are being made, as happens when I do the same action to an Engage interaction.
What am missing? What's the trick to doing this. Do I need to reimport the audio into Quizmaker? If so, how would I set the audio quality higher when I import the new audio file?
Hi Donna and Welcome to E-Learning Heroes! Sorry that you are having some difficulty, but I wanted to point both you and Frank to this thread here to see if any of the various solutions (including one from support) might help you out. If not, I would ask that you submit a case for support to look at your particular issues individually. Thanks so much and have a great day!
Thanks, Leslie. The thread linked in your reply (above) describes exactly the problem I am experiencing with Quizmaker. I'll use the work around procedures described therein for this last course with Studio '09. I just got my purchase request approved for Storyline! Hooray!
Awesome. Thanks for the update Frank! Guess I'll be seeing you in the Storyline forums soon
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