Review Quiz not working in Articulate Quiz Maker 360

Hey Sajna - do you have a .quiz file that we could take a look at?

Hi Leslie,

Pls tell me when I previewed the quiz it worked but after publish it didn't. I however, just saw the published file in the browser, not in its intended envt.

I will provide you the quiz file if it doesn't work, after one last try.

Thank you Leslie.

Sajna

I can confirm that issue on mobile html5 devices:

Reviewing the quiz works only "manually" if you stroke the result slide from left to right at the end of the quiz. Turning pages also works very slow.

L. Streiter

Hey Leo - do you have a .quiz file that we could take a look at as well?

Hi, Leslie,

It´s just a 2 questions test-quiz, I´ve made. I hope, sending the file via
forum is the correct way.
When the result slide appears, the review button only works manually. I
tested this on a Samsung Android. (5.1.1) and on an Iphone 5 (iOS 10.2)
(Both with Chrome).

L. Streiter

Attaching didn´t work. I try it once again :)

Hi Leslie,

I wasn't successful. The Review Quiz didn't work after Publish. It works in the Preview. I am attaching a sample file here.

Hope to get a solution soon.

Thanks

Sajna

If this helps:

If I publish with flash/html5, the Review Button pretty works in all Flash-based browsers (also in Dolphin Browser on Android devices), but not in html5-Browsers (neither in Safari on Mac).

I tested on Win 7, Win 10 (both 64 Bit), Mac ios 10.11, and as mentioned above on  Iphone (ios 10.2) and Android (5.1.1).

L. Streiter

Hey Sajna - the review quiz is working for me post-publish. Can you take a look and see if you experience an issue with my published output here?

Hey Leo - thanks for sharing your file as well and I am seeing a similar issue with what you are reporting, so I'm doing some additional testing. Thanks for your patience.

I think, I can see the problem:

It´s in my customized player "MK1": Restart is set to "Never resume". When I change this to "Prompt to resume", the Review Button works. Is this a normal fact? I´d prefer the customized player with "Never resume". Strange, that this issue only happens in html5...

Thank you

L. Streiter

Hmmm, I just imported your questions into a new file without your Player and it's not working there either. Seems it may be related to 'Never Resume' and HTML5 perhaps?

I would like to get you working with a support engineer so that we can dig a bit deeper, and I have opened a support case on your behalf (00990046) so you should be hearing from someone soon. 

Hi Leslie,

The quiz output you provided worked perfectly when I clicked the Review Quiz. But, I don't understand why my version doesn't???????

Is there some setting I need to select - pls help

Thanks

Sajna

Hey Sajna - Well at least we are headed in the right direction :) I did not change anything in your file. Were you viewing the published output in the intended environment as your learner would? You are welcome to upload and test via SCORM Cloud as well if needed as it may be limited to your LMS and you could follow up with them if needed.

Hi Leslie,

Sorry for the delay in responding. Was caught up with a different project.

I noticed that my client hasn't got back with any issue yet with the quiz, so I am assuming its working fine at their end. :-)

I uploaded the course to file zilla and checked the published link in the browser. This is how I usually check.

Thanks

Sajna

Hi Sajna,

I tested your course in Articulate Review here and also in SCORM Cloud here, and the 'Review Quiz' button seems to be working as expected in both places. You mentioned that it might be working on your client's end as well, so please let us know if there is anything further we can do to assist!

Thank you Alyssa. As of now there is no problem. 

Glad to hear - thanks!

Hi All,

Apologies to jump in but was there ever an actual reason for this not working?

I have recently upgraded a suite of courses from SL2 and the review quiz trigger doesn't work?

I have deleted and then reinstated the trigger in case there was some conflict on the upgrade, although, unfortunately, this has had no impact.

The content has been published to HTML5 only and tested on publish only.

Any help would be much appreciated!

Many thanks,

Ollie

Hi All,

It looks to be a restriction of running the course locally.

Review quiz joins the ranks of attachments and web links for not working offline ^^

Thanks

Jake

Hi Ollie!

You'll want to test Storyline 360 content in the environment for which it was published - either hosted on a web server or LMS. The easiest way to test the content is to publish it to Articulate 360, since the published content is automatically uploaded to your My Content page in Articulate Review. 

Give that a try, and let us know how the Review Quiz buttons work there!

Hi Alyssa,

We tried this yesterday and it worked as expected but many thanks for the reply in regards to this! The support is much appreciated!

Yay, glad its working for you! Thanks for the update. :)

No worries! I'm so used to testing courses offline before uploading to an LMS or ScormCloud, this didn't really register when reading through the thread above.

New step to the process now - review with the 360 Review tool.

Thanks again!