In one particular course, when we run Review Test after completing a Final Test, one of the questions is sometimes marked "Incorrect" when it is actually Correct and the test is passed at 100%. This only happens randomly. Any ideas?
You mentioned it happens randomly, do you mean a different question each time or sometimes you see it on one question and other times not? Are you seeing this while testing the course within the intended publish environment or while testing locally on your desktop/hard drive? If you'd like, you can share a copy of the .quiz file here with us and we can take a look at the behavior.
We only see it randomly on one particular question. This is while testing the course in the final environment, which is a third-party LMS. I have attached the Final Test and Review Test quiz files.
Thanks for sharing the files - I see you included two files here, are they both exhibiting the same behavior or is there one specific file I should be looking at? Can you let me know which question is the troublesome one for you so that I can keep an eye out?
Thanks for sharing this file, while I take a look I wanted to know, are you resuming the course on the results slide and then seeing this one marked incorrectly? Or just after going through the review it indicates as such? Also what update of Quizmaker 09 are you using? We're currently on update 10 as detailed here. The resume behavior was something we shared with our QA team previously.
6 Replies
Hi Tina,
You mentioned it happens randomly, do you mean a different question each time or sometimes you see it on one question and other times not? Are you seeing this while testing the course within the intended publish environment or while testing locally on your desktop/hard drive? If you'd like, you can share a copy of the .quiz file here with us and we can take a look at the behavior.
Hi Ashley,
We only see it randomly on one particular question. This is while testing the course in the final environment, which is a third-party LMS. I have attached the Final Test and Review Test quiz files.
Thank you for your help!
Tina
Here is the Final Test Review file.
Hi Tina,
Thanks for sharing the files - I see you included two files here, are they both exhibiting the same behavior or is there one specific file I should be looking at? Can you let me know which question is the troublesome one for you so that I can keep an eye out?
Ashley,
Please disregard the Final Test Review file; it isn't applicable to this issue.
The question we're having issues with is #1.
Thanks,
Tina
Hi Tina,
Thanks for sharing this file, while I take a look I wanted to know, are you resuming the course on the results slide and then seeing this one marked incorrectly? Or just after going through the review it indicates as such? Also what update of Quizmaker 09 are you using? We're currently on update 10 as detailed here. The resume behavior was something we shared with our QA team previously.
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