Submitting Quiz Results via Email is not Working

Mar 27, 2012

Hello-

So I have published a quiz in one of my presentations that is set to send the results to an email address (mine to be exact).  When I preview the course on my desktop, take the quiz, and email the results... it works.

However, If I publish the course for the Web and post on SharePoint, then click on the HTML file to take the quiz, the results are never successfully mailed to me.

Anyone know how to fix this??

2 Replies
Peter Anderson

Hey Justin!

When you click the button to email your quiz results, you may find that nothing happens or possibly a blank email with no information is sent.

Quizmaker relies on client-side mail programs, such as Outlook, to send email results. Tighter security restrictions in modern browsers, operating systems, anti-virus programs, and anti-spam programs can interfere with this process. Also, some mail applications, such as Lotus Notes and Groupwise, do not allow JavaScripts or HTML submits, which means the email results feature will not work with these programs.

For reliable and secure tracking of quiz results across a majority of platforms, Articulate recommends implementing a SCORM 1.2, SCORM 2004, or AICC compliant Learning Management System or Articulate Online. Feel free to test drive a 30 day free trial of Articulate Online.

As an unsupported workaround, you could also consider using a server-side process to email results.

See also:

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