I have some quiz answers that take up more than one line in the text box provided with multiple choice questions. In the Quizmaker they appear to wrap and the "Wrap text in shape" is ticked in the Format Shape. All looks good however when I publish for LMS (always) the text does not wrap consistently and in many cases is lost to the learner view.
Can you advise how I might prevent this issue please?
Hi there, Evan. Have you been able to replicate this issue if you are testing in SCORM Cloud? When we test courses, we use SCORM Cloud to narrow down if it is a course issue or an LMS issue. If the text wraps properly and consistently in SCORM Cloud, we would recommend troubleshooting with your LMS support.
Also, you say that it does not wrap consistently. Is there a common denominator in terms of what browser is being used to view the content when it doesn't wrap?
I'm not sure if Evan was able to find a resolution but I'm happy to investigate with you! First I'm going to need your help to nail down the situation, and I have a few questions to start with:
Just to verify- Are you seeing the text not wrapping in the answer text box while viewing it in your LMS?
If so, have you tried testing your file in SCORM Cloud to see if the same thing occurs there? That'll give us a good indication of whether it's file specific or LMS specific.
What version of Quizmaker are you using?
Can you take a screenshot of what you're seeing and share it here?
You're also more than welcome to share your unpublished .quiz file here so I can do some testing with it! You can add it as an attachment right to a comment like this:
Thanks for reaching out here about this, and I'm sorry if it's causing headaches!
If you need to share it privately can you send along the screenshot and .quiz file to our Support team here? Let us know and we can follow along as well.
7 Replies
Hi there, Evan. Have you been able to replicate this issue if you are testing in SCORM Cloud? When we test courses, we use SCORM Cloud to narrow down if it is a course issue or an LMS issue. If the text wraps properly and consistently in SCORM Cloud, we would recommend troubleshooting with your LMS support.
Also, you say that it does not wrap consistently. Is there a common denominator in terms of what browser is being used to view the content when it doesn't wrap?
Hi Crystal,
I have uploaded an example to SCORM CLOUD and the problem remains. Do you have any other options to try?
Regards
Evan James
Marine Crew – Engineers
Thanks for the info, Evan. Does this behavior happen in all browsers when viewing the course?
Our support engineers can definitely give you hand with testing out your file. We'll see if we can get to the bottom of it!
Any fixes? I have the same issue.
Hey Chip,
I'm not sure if Evan was able to find a resolution but I'm happy to investigate with you! First I'm going to need your help to nail down the situation, and I have a few questions to start with:
You're also more than welcome to share your unpublished .quiz file here so I can do some testing with it! You can add it as an attachment right to a comment like this:
Thanks for reaching out here about this, and I'm sorry if it's causing headaches!
Quizmaker 13 Update 8: 1607.2021
This error happens in LMS and in the Quizmaker preview.
I do not wish to post a screenshot to this form. However I would send a screenshot to your email.
Hi Chip,
If you need to share it privately can you send along the screenshot and .quiz file to our Support team here? Let us know and we can follow along as well.
This discussion is closed. You can start a new discussion or contact Articulate Support.