Troubles with Chrome

Jan 12, 2019

Hallo everybody,

when I try this link of my project:

http://wordpress-198458-602965.cloudwaysapps.com/wp-content/uploads/2015/11/mk1/systemviolin02/presentation_html5.html

there´s  no sound on Google Chrome.

It pretty works on Edge and Firefox, but not on Chrome.

When I try this link of my project:

http://wordpress-198458-602965.cloudwaysapps.com/wp-content/uploads/2015/11/Quizfragen/quiz_html5.html

Chrome doesn´t work (only endless wheel).

It pretty works on Firefox and Edge.

And by the way: Chrome doesn´t work when I try to preview a published quiz on my PC. It pretty works on Firefox and Edge.

Any ideas?

Thank you

Bernd

 

 

4 Replies
Bernhard Gmoser

Alright, the first two examples work on Chrome with the ending .html.

It jumps to html.5, but it works.

But an other example does not work for me:
I can start this link from this place here:

http://wordpress-198458-602965.cloudwaysapps.com/wp-content/uploads/2015/11/Quizfragen/quiz.html

But it doesn´t work, if I copy this link to my desktop, or if I fill this link into the adress bar of Chrome (in a new tab or window).

 

 

 

Alyssa Gomez

Hi Bernhard,

This is actually an issue we are looking into within Studio 360, and I'll add this conversation to our report so that we can update you when we can. This is a priority for us, so we are targeting to release a fix soon.

In the meantime, Chrome 71 added a setting to allow users to override the audio auto-play restriction. Here's how to adjust that setting:

  • Chrome > Settings > Content Settings > Sound > Allow > [ADD BUTTON] > Enter URL

We'll pop back in as soon as this issue is resolved in Studio 360!

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