Video question

I am addign video to my quizmaker file andd for some reason is put in black lines above and below and plays in it.  I wanted to see if way to crop those out?  I the video was done on a mac so I cannot edit it for soem reason in video encoder - says I missed codec and tried to fix but no luck.  Any suggestiosn would be appreciated

1 Reply
Peter Anderson

Hi Diane,

I'd start by having a look at your DPI settings:

And if you are unable to import or convert a video in Video Encoder, please close Video Encoder and install the following codec packs: 

K-Lite Codec Pack Full (accept all default installation options): 

Media Player Codec Pack (deselect toolbar options during installation): 
Let me know if that's helpful. Thanks!