zip file issue

Hi, Stephen -- Sorry to hear of the issues you are experiencing. Unfortunately, I am unable to speak on using ComplianceWire, and I am not aware of issues with publishing from Update 5. (Here are the release notes if you would like to take a look at them.)

Are you able to upload and test your published output in the SCORM Cloud, as it is the industry standard for LMS testing? Also, you may want to check out these articles on troubleshooting LMS issues:

How to Troubleshoot Your LMS with SCORM Cloud

Troubleshooting LMS Issues

Hope that helps! :)

Thank you Christie,

it's not necessarily an issue of Publishing from Update 5, but having a source file that was Saved/Published from Update 5 and then opened in Update 6.

It was then Published to a Zip file from Update 6 and then uploaded into the LMS.

Hi, Stephen -- Thanks for your response and for the clarification. So, were you able to upload the file successfully in the SCORM Cloud?

Hi Christie,

I was able to upload and launch the course in SCORM Cloud.

I was also able to re-publish a course created in Update 5 (one that I had originally created) and upload that into the LMS ok.

Maybe there is something this user is doing to the file on creation that is causing an issue, but I can't seem to see what that is.

Thank you.

Hi, Stephen - Thank you for uploading and testing the file in the SCORM Cloud, and for the update. As I am not sure what might be happening during file creation that is causing the issue, there are a few standard troubleshooting steps we can run through to rule out the causes of some common issues. 

Please confirm that all work is being done locally as described here, and also see this information on Unexpected or Erratic Behavior in Articulate Studio '13. If issues persist, here are the step for How to Repair Articulate Studio '13.