360 Replay Keeps Crashing

Aug 10, 2017

Maria Pappas
By Maria Pappas

Hello, 

I'm recording a demo of an online system and my replay 360 keeps crashing. When I attempt to re-open the file it says that it is not a replay file, or that it was created in a newer version of replay. 

Any ideas as to how I can prevent this from happening?

1 Reply
Ali Goulet
over 6 years ago08/11/17 at 3:38 pm (UTC)

Hey Maria,

Sorry that's happening-- let's get to the bottom of it!

I have a couple suggestions to start out with here:

  1. Run through the steps in this article to repair Replay.
  2. Make sure the files you're working on are saved directly to your local drive (C:Drive or Desktop) rather than a network/shared drive. 

Let me know how those go! 

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