Articulate Replay

Mar 22, 2017

Hi

I am using Articulate Replay, I have selected a portion of the screen and recorded it and checked the preview.  However the selected area is not getting recoded only half of the area is getting recorded.  Where as in Story line 2 it is not happening like this.

Please look into it and confirm.

Saritha

9908788898

 

1 Reply
Alyssa Gomez

Hey Saritha! Hmm, that's certainly not supposed to happen. Is it possible that you're working from somewhere other than your local hard drive? Working from a network or USB drive can cause issues, so you'll want to be sure your Replay project is saved to your C: drive. 

Also, if you open a new Replay file and try the recording there, does the same thing happen in the new file?

Let me know what happens, and we'll keep investigating if you're still having trouble. :)

This discussion is closed. You can start a new discussion or contact Articulate Support.