Audio of a video not playing on Articulate App
Hello. I hope someone can help me with this:
I developed a course with a couple of instructional videos. I published the project for web delivery selecting: HTML5, Articulate mobile player on iPad, and allowing downloading.
When I view the published course on a laptop (mac and PC) the videos run perfectly - with audio. But when I try to run them on the Articulate App they don't have any sound.
The videos are not coming from an outside source. I made them and inserted them into the course.
I tried using MP4s and AVIs.
I increased the volume output to the max.
I used all possible video and audio quality settings on the "custom optimization."
I used all possible video sizes available on iMovie.