Cannot edit or save in Replay right now Oct 22, 2018 By Kyle West Is anyone receiving error messages every time you click anything to edit in Replay? Or have you experienced the attached message when trying to save? If you have any tips, please let me know! Capture.PNG
Alyssa Gomez Staff over 5 years ago10/23/18 at 5:51 pm (UTC) Hi Kyle, That's a new one for me! I can't say I've seen that error message before, but I'm happy to help. Does this error only appear in this particular Replay file, or in all files? If it happens in all files, go through these simple repair steps and let me know if you see an improvement. If it's just this file, share it with our team here, and we'll take a closer look!
Kyle West Author Alyssa Gomez over 5 years ago10/23/18 at 8:07 pm (UTC) Hi, Alyssa – Just an FYI that it was only that file and it was still a problem today so I aborted the project, therefore I have no file to share. I did submit ~10+ error message responses however so I assume the issues are archived somewhere. Kyle
Alyssa Gomez Staff over 5 years ago10/23/18 at 8:57 pm (UTC) Got it, Kyle. So sorry you had to start from scratch. If you do happen to run into this again, we're here to help.
3 Replies
Hi Kyle,
That's a new one for me! I can't say I've seen that error message before, but I'm happy to help.
Does this error only appear in this particular Replay file, or in all files?
Hi, Alyssa –
Just an FYI that it was only that file and it was still a problem today so I aborted the project, therefore I have no file to share. I did submit ~10+ error message responses however so I assume the issues are archived somewhere.
Kyle
Got it, Kyle. So sorry you had to start from scratch. If you do happen to run into this again, we're here to help.
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