New t0 Articulate. I used Replay to record my screen and webcam. But the Produced video is really choppy and the audio does not match the recording of the webcam. Is there a setting I am missing?
I'm happy to help, and have a few quick clarifying questions:
Do you see this behavior during preview, in the published output, or both? (To preview projects in Replay 360, simply use the play/pause and stop buttons above the timeline.)
Do you have video hardware acceleration enabled? Most computers include it, but it may be disabled, which could be resulting in these issues. Here's how to check!
Let me know, and we'll work on our next steps from there!
I am having the exact same problem. I see this behavior when I am recording, during preview and output. I am saving to the local drive, and hardware acceleration is enabled. Not sure how to fix this. Thanks
I'm sorry you're running into this! I want our Support Engineers to step in so we can confirm what the snag is. Once you connect with a Support Engineer, we'll begin troubleshooting!
3 Replies
Welcome to Articulate, Curt!
I'm happy to help, and have a few quick clarifying questions:
Let me know, and we'll work on our next steps from there!
I am having the exact same problem. I see this behavior when I am recording, during preview and output. I am saving to the local drive, and hardware acceleration is enabled. Not sure how to fix this. Thanks
Hi Christina!
I'm sorry you're running into this! I want our Support Engineers to step in so we can confirm what the snag is. Once you connect with a Support Engineer, we'll begin troubleshooting!