Hardware acceleration? "Failed to create D3D device"

Hi everyone,

I've been using Storyline without issue on my mac using VMWare Fusions running Windows 7 but have just installed Replay and can't get it to run.

The error message I get is:

Articulate Replay requires video hardware acceleration to run....Failed to create D3D device - is required video hardware available?

Anyone experienced this error? Is there an easy fix that you can share?



3 Replies
Jacquelyn Whitland

Thanks, Ashley.

VMWare Fusion has different settings to VMWare Player as outlined in the notes; but I have turned Hardware Acceleration on in my VWMWare Fusion Virtual Machine settings and I still get the same error message.

Anyone else had this problem? Any other ideas for solutions?