For some reason, when I hit the play button when editing or working on a project, it advances only a 0.1 second. The pause button still shows, but the presentation isn't advancing. It was working previously, but all of a sudden it is no longer. Ideas? Thanks
I identified my issue - plugging it in here in case it can help someone.
My laptop was being used off of its docking station and the internal speakers became disabled. When I enabled the system speakers, the preview function worked normally.
I identified my issue - plugging it in here in case it can help someone.
My laptop was being used off of its docking station and the internal speakers became disabled. When I enabled the system speakers, the preview function worked normally.
And just to clarify, it wasn't that I could not hear the sound. The preview would not actually advance.
4 Replies
Hi Christian,
If Replay was working as expected previously, but has recently demonstrated odd behavior I'd begin by conducting a repair of Replay. You may also need to repair the supporting Microsoft software.
I identified my issue - plugging it in here in case it can help someone.
My laptop was being used off of its docking station and the internal speakers became disabled. When I enabled the system speakers, the preview function worked normally.
And just to clarify, it wasn't that I could not hear the sound. The preview would not actually advance.
Thanks Christian for the update! Glad you figured it out.
This discussion is closed. You can start a new discussion or contact Articulate Support.