Am bringing in videos, playing, moving them, adding A-->B transitions etc. and finding that the Playhead is "locking" while the audio and video continues to play.
Saving and starting again (not necessarily from the start though...) is the only way to solve this.
Just tried to log this issue as a bug on my Platinum Support account, but the product has not yet been entered on the Dropdown
This is happening all the time now so would like to log it as a bug or a call - but neither available!
What is the best way for me to move this forward please?
Working with about 170mb of files, (which seems to have ridiculously good Publish compression to about 7mb) - so will need an upload method that works for you if you want to see the file, and I am assuming that you do.
4 Replies
Hi Articulate...
Just tried to log this issue as a bug on my Platinum Support account, but the product has not yet been entered on the Dropdown
This is happening all the time now so would like to log it as a bug or a call - but neither available!
What is the best way for me to move this forward please?
Working with about 170mb of files, (which seems to have ridiculously good Publish compression to about 7mb) - so will need an upload method that works for you if you want to see the file, and I am assuming that you do.
Thanks
Bruce
Hi Bruce! I've let Support know that it is missing from the list and in the meantime, using Studio is advised
Thanks for letting us know!
Thanks Leslie.
Case # 00359484
Got it! Thanks Bruce
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