Thanks for reaching out and getting that support case started! I see my teammate, Christopher, shed some light on how using multiple monitors can sometimes cause issues with screen recordings in Replay.
I'm glad to hear switching over to one did the trick!
2 Replies
Hi Melanie,
Thanks for reaching out and getting that support case started! I see my teammate, Christopher, shed some light on how using multiple monitors can sometimes cause issues with screen recordings in Replay.
I'm glad to hear switching over to one did the trick!
Hi Ren,
Yes, he was helpful and its a temporary fix until I get back to the office.
I appreciate the quick support!
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