SCreen blurr out in published MP4

Feb 05, 2014

By Simon Ray

Hi all

Has anyone else had this bizarre screen blur out when viewing a published replay file?

It should look like this...

Any thoughts or is this just my PC playing funny buggers?

Simon

5 Replies

Ashley Terwilliger-Pollard
Staff

10 years ago02/06/14 at 7:52 am (UTC)

Hi Simon,

I haven't seen that behavior in my Replay files, so I'd suggest going through the repair steps here. Articulate Replay also requires DirectX 9.0c 3D video hardware acceleration, so you'll want to ensure that it is enabled as described here.

Simon Ray
Author

10 years ago02/10/14 at 2:01 pm (UTC)

Hi Ashley

Thanks for the reply! I'll check with my IT minions about the DirectX thing!

cheers

Simon

Ashley Terwilliger-Pollard
Staff

10 years ago02/11/14 at 5:49 am (UTC)

Thanks Simon and please feel free to keep us posted on what you determine.

Jen Thuelin

over 9 years ago08/22/14 at 3:02 pm (UTC)

Hi there, I'm having the same problem as Simon. The strange thing is that my screen blurs but others are able to see the video just fine. Here is a screen shot of my video:

I have retried repairing and uninstalling but the video looks the same. Please help!

Leslie McKerchie
Staff

over 9 years ago08/25/14 at 12:35 pm (UTC)

Hi Jen and welcome to E-Learning Heroes! Did you check your video hardware acceleration as Ashley shared above?

Where are you publishing and viewing this file?

SCreen blurr out in published MP4

5 Replies

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