I just did a screen recording + sound. I can see that the recording has sound, but when I play it, there's no audio. On a whim, I published the course and played it - the published course includes the sound. I just can't hear it when I'm playing the recording for edits. I've been using this software off & on for years and have never had this issue before. I've checked my sound settings for playback, etc. and can't identify the cause.
So sorry you've come across this audio oddity, Kristin. Let's tackle this together!
I would first see if a simple Storyline repair does the trick since this just started happening. If that doesn't help, our Support team is ready to jump in and take a closer look at your audio set-up.
I tried saving the course and re-opening it - and when I reopened it the sound played fine. As the song in Toy Story goes..."Strange things are happening to me..."
Thanks for popping back in with an update, Kristin!
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So sorry you've come across this audio oddity, Kristin. Let's tackle this together!
I would first see if a simple Storyline repair does the trick since this just started happening. If that doesn't help, our Support team is ready to jump in and take a closer look at your audio set-up.
Please keep us posted!
I tried saving the course and re-opening it - and when I reopened it the sound played fine. As the song in Toy Story goes..."Strange things are happening to me..."
Thank you!
Well, as long as things are good :)
Thanks for popping back in with an update, Kristin!
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