After the last Articulate update I'm not able to open courses from the Articulate Review page. The course thumbnail image displays, however there is no hover state or options. When I attempt to click the courses, they do not open.
I've signed out and back in. I am able to open Storyline, Rise and I can insert Content Library items. Any ideas?
I tried it this morning and I was able to open the courses.
Thank you,
Eneida Siculietano
Instructional Design
IT Training
954.276.5067
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My Reviewers cannot access the lesson posted on Articulate Review. I have provided them with a link to the page and it takes them to the page attached below. They never receive the option to sign on and I did check the option to sign Allow comments without signing in. I've contacted support and I'm getting frustrated with the inability to receive help with this issue. Attached is the page that the reviewers are directed to.
5 Replies
Hi Eneida!
So sorry you ran into that problem! Were you viewing Articulate Review in Internet Explorer 11?
We found an issue with Articulate Review in Internet Explorer, and we just released a fix for it.
You should be good to go with your Articulate Review dashboard. Let me know if you are still having trouble, and we'll keep digging!
I tried it this morning and I was able to open the courses.
Thank you,
Eneida Siculietano
Instructional Design
IT Training
954.276.5067
CONFIDENTIALITY NOTICE: DO NOT FORWARD THIS MESSAGE TO OTHERS WITHOUT PERMISSION OF THE SENDER.
This e-mail, including any attachments, may contain confidential or privileged material that is exempt from disclosure under applicable law. Any unauthorized review, use, disclosure, dissemination, copying, or taking any action in reliance on its contents is prohibited. If you have any reason to believe this e-mail was not intended for you, please delete the e-mail and any attachments, and notify the sender immediately.
Great to hear it! Thanks, Eneida. 😁
By the way, you can edit out your contact information from your post if you'd like! Replying via email will include your signature.
My Reviewers cannot access the lesson posted on Articulate Review. I have provided them with a link to the page and it takes them to the page attached below. They never receive the option to sign on and I did check the option to sign Allow comments without signing in. I've contacted support and I'm getting frustrated with the inability to receive help with this issue. Attached is the page that the reviewers are directed to.
Hi Reet and welcome to E-Learning Heroes :)
I see where you reached out to our support team as well and I can see that Wilbert is assisting you.
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