This has been an ongoing issue with Review. If there is a video asset on screen when the user logs a comment, that video asset is not in the screenshot. The rest of the screen will appear, but not the video. This is especially problematic when an entire screen is made up of a video and there no way to see when the user logged the comment due to there not being an accompanying screenshot.
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Hello CK1,
Sorry you ran into this! Our team is aware of the issue, and we're looking into next steps. I'll keep you posted on our progress as we move forward!
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