Storyline 360 iphone 5 view

Oct 19, 2017

Hi all,

I attach to you a video that show Safari browser (Apple) iPhone 5s model.
On the older date smartphone, the preview shows the navigation bars,
on the latest model instead of no.

Do you know how I can close this navigation bars?

Thank you

Zehra

2 Replies
Crystal Horn

Hello Zehra!  Thanks for sharing the video.  In iOS devices, Mobile Safari will show browser bars in portrait mode, but landscape mode should bring the course full screen.  Check out my screencast of the expected behavior.

If you are in landscape mode and have browser bars, you can touch the screen and drag up to remove it.  

You can also orient the device to portrait mode and then back to landscape mode, and that will remove the browser bars.

Let me know if you're seeing something different!

Ashley Terwilliger-Pollard

Hi Zehra, 

I wanted to let you know that there is a new update to Articulate 360, which fixes the issue where browser chrome wouldn't disappear as expected when viewing courses on an iPhone. Take a look at the directions here to download and install it -  Details here.

Please let us know if you have any questions, either here or by reaching out to our Support Engineers directly. 

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