I've noticed that YouTube videos (inserted as web objects) are failing to play when published in Articulate Review. They work fine when published to Tempshare. Is there a known issue?
I have a similar issue, but adding the "s" does NOT solve the problem in my case. When using IE11 the video will actually play, but is only visible when hovering the mouse over, otherwise a blank grey rectangle will be present with the audio continuing? Works fine when uploaded to Moodle.
Works properly in Chrome, but the business SOE uses IE11.
Welcome to the community, Lee! Really sorry you're running into that behavior in Review when in IE11 – I'd be happy to investigate it for you!
Would you be able to share your .story file and/or video URL for testing? You can add it as a comment by clicking on Add Attachment below, or you can share it privately here. I'll be here!
8 Replies
John,
Be sure your YouTube URLs begin with "https://" and not "http://"
Thanks Steve...yes I just saw this post...which failed to appear in my initial search (the search doesn't always deliver on this forum).
https://community.articulate.com/discussions/articulate-review/missing-embedded-web-object-youtube-video
Adding the 's' solved the issue. Thanks!
We are working to make that a bit better John :)
Glad you were able to find what you needed, even if it was after posting your question. Thanks for popping in to confirm as well.
All thanks to the great community Leslie...thanks again to Steve Gannon!
I have a similar issue, but adding the "s" does NOT solve the problem in my case. When using IE11 the video will actually play, but is only visible when hovering the mouse over, otherwise a blank grey rectangle will be present with the audio continuing? Works fine when uploaded to Moodle.
Works properly in Chrome, but the business SOE uses IE11.
Welcome to the community, Lee! Really sorry you're running into that behavior in Review when in IE11 – I'd be happy to investigate it for you!
Would you be able to share your .story file and/or video URL for testing? You can add it as a comment by clicking on Add Attachment below, or you can share it privately here. I'll be here!
Hi Katie, I've shared the stripped-back .story file via the private share, and uploaded the results to Review:
https://360.articulate.com/review/content/d9472475-9dd7-4043-b8b0-85d1d8d4f55f/review
I've tested both with and without the extra parameters, and it still displays as a grey box unless hovered. Source youtbe link is below:
https://youtube.com/embed/2sh4BIaF6gg?autoplay=1&controls=0&modestbranding=1&rel=0&showinfo=0
The version of IE being used is 11.0.9600.18977
Regards, Lee
Really appreciate this, Lee! Just sent you a reply in your case – let's continue our conversation there ☺️
I'll also post all updates here, as needed, for those following this thread!
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