A low memory error with SL3 and a fix from Articulate support (fingers crossed)

May 05, 2021

Hi all, I just wanted to share a helpful fix while in SL3.   While working in SL3, I kept getting errors that said I had low memory and not enough RAM on my PC even though I have 32 GB of RAM, which should be more than enough.  I also received on numerous occasions, the Storyline Error report message (see attached error report).  Even though I save my SL3 files frequently (every 1-2 minutes), I was still losing work.  Articulate was helpful and we tried several things such as uninstalling SL3 and doing a "clean" re-install, but nothing really worked until Dexter at Articulate support had me do this:  un-check "Use Modern Text" under Design > Fonts.   It has been 2 days and no more crashing.  

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