A question about questions

Hi Nancy,

It really depends on how you have these questions set up. Are you showing Correct and Incorrect feedback? If so, you could place a trigger on those layers that would take the learner to either the "home base" or a section where they can review the information for that subject.

So, say your learner doesn't select the correct answer. When the incorrect feedback appears, there should be a button for "Continue" or something similar. That "Continue" button will have a trigger already to either take the learner to the next slide, or to a results slide. You can modify this trigger to jump to whatever slide or section you'd prefer. So, if they need to review the information, just change that trigger to jump to the section that covers that specific topic. If the learner selects the correct answer, you can do the same thing for the correct feedback prompt and button, just have it jump to the "home base".

Hmmm....I am going to have to try that. Yes I was wanting them to get feedback. So this may have solved my mystery. Thank you. If anyone else has ideas please feel free to share them.

No problem, Nancy!

Just curious, does your course contain sensitive material? If not, or if you're able to create a "mock up" course, I'd be happy to take a look and share some additional suggestions or examples. 

Thanks, I am not sure exactly what the restrictions for confidentiality are at this time. I would love to show it to you and get your feedback. I have another question now too.

I am trying to reset the questions when the learner revisits after a "try again" or a return after review. I selected the layer and clicked on the settings icon. Then under the section labeled revisits I chose reset to initial state.

This is not working. Is there another method or a save I need to do somewhere to keep it that way?

I will find out about the confidentiality question. I could really use some hands on help here.

Hi Nancy,

Actually, if you'd like, you can go ahead and send the file over to us privately. Any content you send in a support form will remain confidential. This may be the best option for you, and the safest just in case your client or company needs to keep the content out of public view. This way, we can see the entire course and provide suggestions for each of your questions

Would that work for you? If so, you can attach the .STORY file on the second page of the following form:

Articulate Support - Submit a Support Case

Please be sure to include a description of your issue. Please also include the URL for this thread in the form. Also, please share the case number with me. You're welcome to do so here, or in a private message. This way I can follow the progress of the case and update this thread.

Thanks again Nancy! 

Christine

Thank you, that is wonderful news. Coming at you now!

Good morning Nancy!

I was just checking in on your case this morning and I saw that Jayem sent you a message with some information and suggestions for your course. I wanted to get in touch with you and make sure you received his message. If not, please try checking your "Spam" folders for your email. You may also want to add support@articulate.com to your safe senders list. If you still can't find the message, just let me know and I'll send it out again.

If you have found the message and you have any additional questions, please just let myself or Jayem know by responding to the email. 

Thanks!

Christine

Actually, I was just looking for that. I have been sidelined with a different project for the past few weeks but I am now back to this one, and I am still not sure how to accomplish my goal.

I received an email telling me that the Articulate team was looking into it but did not receive the answer. Case #00325152. Any assistance here would be great.

Thanks,

Nancy

Hi Nancy!

I just resent the message that Jayem originally sent to you for the case. If you still don't see it, please let me know.

Thanks!

Christine