a white page in launch story

Jan 16, 2019

hi, i have a problem viewing my project ...i export it to CD format , so when i open  the exe (launch story) i have a white page

i'm using win7

thanks to help me resolving this problem


best regards

1 Reply
Leslie McKerchie

Hello krimmed,

Thanks for reaching out and sharing what you are experiencing in your published course.

Do you experience the same issue if you launch the course on another computer or is this issue limited to your machine? Check out this documentation to be sure your browser isn't the culprit.

With your permission, I'd like for you to share your project file with our support engineers to investigate what's happening. You can upload it here. It will be deleted when troubleshooting is complete.

This discussion is closed. You can start a new discussion or contact Articulate Support.