Absorb LMS doesn't report correct status
Apr 01, 2014
I am publishing my first Storyline course - I love the product but can't get it to report correctly! The course appears fine in Absorb, but it does not report assessments correctly. Specifically, once I am done with the assessment, Absorb shows In Progress, even though it also shows the assessment score. I am using Absorb's publishing settings for Storyline (Scorm1.2, Completed/Incomplete, Track using quiz results). Can anyone tell me how to get Absorb to report the correct status in addition to the score?
22 Replies
Hi Karla,
I'm not familiar with the Absorb LMS, but have you reached out to your LMS team to see if there is something else happening within your file? There is a good troubleshooting article here about reporting/tracking issues within an LMS. You may also want to test the course at SCORM Cloud to see if the behavior is reproducible there, if not you could share those results with your LMS team.
Hi Karla,
In addition to Ashley's first steps above, here are a couple of Absorb things you might want to double-check...
Hope this helps!
BTW - We are really liking that LMS; hope your experience has been similar to ours.
Thanks Bob for sharing your Absorb expertise!
Thank you both. Sadly we do not have an LMS team or anyone with much experience using Absorb (long story). Ashley, I had read that article in my attempts to get it working - thank you though. It is a very helpful resource. Bob - I did verify the things you listed. Are you currently publishing Storyline to Absorb? If so, would you mind sharing your publishing settings? Are you able to see both a correct status and score in Absorb?
Hi Karla. I'm from Absorb and we actually have a course authoring expert on our team who deals with exactly these types of issues. If you submit a support request here I'll have her reach out to you.
Regards,
Craig
Thanks Craig for popping in here!
Hi Karla,
Your publishing settings appear correct..... SCORM 1.2 - Comp/Incom - Track Using Quiz Results.
Again, my guess is that it's something in your Online Course Details on the LMS side. Sounds like one of the good folks from Absorb (above) has offered to dive into this for you. Nice.
Hi All-
I do know this is an older thread, but I'm unable to report a necessary quiz score to Absorb. I tried SCORM Cloud and go the same result of what happens in Absorb.
Example of the issue:
Out of a 100 question quiz (the questions come from a question bank pool of 200+ questions), if the user answers two questions, both correctly, the score will show 2% within the published course. This functions correctly.
However, when checking the score in Absorb, the score shows 100%. This means Absorb is saying "user has selected two questions, answered both correctly, which means the score is 100%".
How do I tell Absorb to take the score based on the 100 questions and not what is being answered?
Thank you for the help.
Hey Keegan,
Thanks for letting me know you tested the course on SCORM Cloud--that's usually the first thing I suggest. 😀
What have you selected as your Reporting & Tracking settings? Specifically, these are the settings I'm interested in:
Yes, I've tried those as well. In fact, I tried almost all the setting combinations within SCORM 1.2, Tin Can API, and AICC. For SCORM 1.2 and Tin Can API, I got the same results.
Also, I contacted Absob and they said it would be something within SL2's publish settings.
Basically what I want to have happen is the variable "Results.ScorePoints" is sent to the LMS. Currently, "Results.ScorePercent" is being sent.
Hi Keegan,
In your original post, you mentioned "However, when checking the score in Absorb, the score shows 100%. This means Absorb is saying "user has selected two questions, answered both correctly, which means the score is 100%", and you said the same thing happened in SCORM Cloud. I would definitely not expect the score to be reported that way, and I'm interested to take a closer look at your results slide. Would you be able to share your file with us?
And since you're interested in capturing the "Results.ScorePoints" variable, have a look at this thread. Although it's older, it's got great information for what you're looking to do.
Hi Alyssa,
This is an old thread and I have read so many threads on publishing to LMS'. Specifically, my stakeholder just purchased Absorb. I am in the process of troubleshooting test courses to see how they behave in the LMS and how the scoring reflects for a user. Here are my questions: Is there a table in Articulate that gives descriptions/explanations of all for "Report status to LMS as"? Passed/Incomplete and Passed/Fail are self explanatory . Completed/Incomplete and Completed/Failed, I'm not clear.
Also, I created three different question banks and published in one course. The LMS shows in progress even though technically the course is complete but I purposely did not pass one of the three quizzes. The problem may be in my design but I am trying to rule that out. The status was set to Passed/Incomplete.
Appreciate the help in advance!
Great questions, Cassandra! Here's a general breakdown of the reporting options:
Since your course contains a quiz, I would use Passed/Incomplete or Passed/Failed. Now the question is, how do you choose between the two?
Let's take a closer look at how your course is reporting to Absorb. You mentioned that you completed the course, purposefully failed one of the quizzes, and it still shows as "In Progress".
Try switching to Passed/Failed reporting, and you should see a "failed" status after failing one of the quizzes.
Let me know how it goes!
Hi Alyssa,
Thanks for getting back to me so quickly. I appreciate the information. I will be in touch about my progress!!!! So appreciate you and everyone at Articulate. You all rock!
Thank you, Cassandra! Keep us posted!
I'm so interested in this thread. I am able to get my assessment to fail in Storyline and Absorb BUT the failed course stays in the Courses page. Going to work on it some more.
Is there an Absorb group here in the Articulate Community?
Hi there, Tai! I did a quick search of discussions mentioning Absorb. Feel free to reach out to any of those community members or to start your own thread about Absorb-specific issues!
I saw some resources and webinars on the Absorb site as well that may be useful:
https://www.absorblms.com/webinars/
Hi Tai,
You may want to check your settings if you are an Admin for the course. If your learners start your course, it will show in their transcript, as well as in the view you/the learner wants to view under "My Courses".
Regards,
Cassandra
Reading through this board trying to troubleshoot similar issues with Storyline 360 /with Quizmaker slides and Absorb LMS.
Cannot get the course to report both score and completed status to LMS, or LMS is not reporting it right. Have tried the following:
How do I get Absorb to report both Complete and the quiz Results?
Thank you in advance!
Hi Renee,
Happy to help clarify! This article covers the different reporting options to choose from when publishing your course.
When reporting using a quiz result, the best options to choose from are Passed/Incomplete and Pass/Failed, as they are most likely to report completion and success statuses.
Have you tested your file in a different environment, such as SCORM Cloud, to see what results you get? You also may need to follow up with your LMS on the best reporting options to pick from.
Hi Renee,
Were you able to find out the issue with Absorb?
I'm having the same issue myself. In the middle of a demo with absorb to decide if it's a good fit.
Thanks!
This discussion is closed. You can start a new discussion or contact Articulate Support.