Accessibility broken

Jan 15, 2021

My accessibility is broken.  It used to work, but now JAWS is seeing strange things.  This used to work several versions ago, but since my initial tests were working fine, I haven't checked it in about 4 months and there have been several updates.  Any help is appreciated as the project beta is due at the end of this month.

1 Reply
Katie Riggio

Hi there, Sharon!

I appreciate you writing in and opening a case with our Support team!

Referencing the conclusion of Jose's test, we connected the experience to an open bug in Storyline 360, where:

  • JAWS reads extra images (e.g., JAWS reads the mobile folder where the images are located and the filename).

This bug isn't present in Storyline 360 Update 46. To work around it, you can temporarily install this update to republish the course. Here's how.

Thanks for raising this, and we're here if you have any questions!