Accessing Character Bundle

Hi All,

When I purchased Storyline 2 I also received an activation code for Volume 1 character bundle. However I did not receive a file to download and activate this.

If I try to go in and get more through Storyline I am just asked to purchase them with no option to download a file or insert the serial number.

Has anyone any idea how I can do this?

Thanks,

Nicola.

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