Acessibility issue in ipad
Jun 06, 2019
Hi,
On ipad,iphone-When I turn the voiceover on in accessibility setting then many buttons in each screen do not work(including back next). Some buttons work. I have attached few videos. All buttons work if I turn voiceover off in accessibility settings.
Please let me know if there is a fix for this or is accessibility with voiceover on IOS not supported?
Thanks
Sandy
7 Replies
Thanks for the reply Matthew.
Hello! I'm wondering if this situation has changed since the accessibility updates. VoiceOver and TalkBack are now supported, but I'm running into buttons that do not work when these screenreaders are on.
Greetings, Maki!
I'm happy to review the screen reader and button experience with you, and you're right.
Since the original post, Storyline 360 courses now work with JAWS 16 and later, NVDA, VoiceOver, and TalkBack. We also released a series of enhancements to make slide content more accessible:
For the best guidance, let me gather a few more details from you:
Hi, Katie,
Thank you for reaching out! Here are my answers to your question:
1. v3.44.23192.0
2. Using TalkBack in Android, I cannot activate the buttons in our Storyline project. Also, TalkBack seems to read everything--so it can access what's in there, but I can't make choices. TalkBack also repeats the title seven times when it gets to a slide.
On the iPad, I discovered I can activate most buttons. The one that doesn't work is a custom button over a background. I cannot tap on the button to even select it.
The NVDA and JAWS screenreaders work fine with the same project.
3. Our buttons are custom built.
I'd like to send you the file--how can I do that privately?
Thanks,
Maki
Hello Maki!
We appreciate you sharing these details with us! You can share your file with us by using this upload link.
Additionally, which browser are you using with TalkBack in Android?
I'm excited for our team to test your project!
I decided to ask my question directly through your support email. So someone is working on it, I believe. If you think I should post here too, though, I can do that.
I am using Chrome.
Thanks!
Maki
Thanks for the update, Maki. I see that you are working directly with Lianne.
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