Action Fine Tuning edits not showing up

Hi all,

I have been editing a bunch of software simulation videos recorded in Storyline.  Mostly it has gone smoothly, but the file I am working on now shows the edits while inside the Action Fine Tuning window, but ignores them in preview mode.  

Anyone experienced this and have any ideas as to what I can do?  I'm going to try re-inserting the recordings and see if that works, but would appreciate hearing how others have handled this.

Thanks!

Jill

9 Replies
Jill McNair

Just submitted a support case.

I did reinsert the sim, and it is showing my edits as I make them.  The problem is, my client recorded the sim and made a bunch of edits before sending it to me, so I have having to go one slide at a time to find the slides I need.  Kinda tedious really.

Jill 

Leslie McKerchie

Hello Kyle,

Thanks for contacting us and sharing that you're experiencing a similar issue.

We haven't seen this issue in a while and it's not one that I'm familiar with.

  • Were you able to take a look at the solution Olivia shared here
  • What version of Storyline are you currently using?

With your permission, I'd like you to share your project file with our support engineers to investigate what's happening. You can share it privately by uploading it here. It will be deleted when troubleshooting is complete.