Adding a Custom Theme in the Design Tab

I was able to add a new theme in the Design tab for our company's branded PPT template. However, the instructions I documented are not working for other Storyline users in our company. Has anyone else able to do this? I'm not sure what is wrong in the instructions. 

*I am not referring to saving a Storyline template. What I did, enables you to create a new project, go to the Design Tab, Themes, and our company branded PPT template is available above the built in ones and is under "Custom".

 

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