Adding a trigger to a hidden state and back to normal

I am currenlty working in Storyline 1. I've added a selected state with content to a character. I want to hide the other characters in the background so I added a trigger to put them in a hidden state when the initial character is selected. When the initial character is unselected, I want the other characters to return. After multiple triggers and states it's not working. I've added an additional trigger to put the other characters in a normal state when the initial character is in a normal state but once they are hidden they never return.

Any assistance is greatly appreciated.

Dawn

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